Assistant Store Manager - Store 703171

Sherwin-Williams • Cedar Falls, IA

1d

About The Position

The Assistant Store Manager works with the Store Manager to organize, plan, and implement strategies in a Sherwin-Williams paint store. The role supports store operations across customer service, marketing, merchandising, inventory, finances, and store safety. It also assists with supervising and training staff and contacting customers to generate sales leads.

The typical schedule is 44 hours per week and may include evenings and/or weekends. The position is eligible for performance-based bonus, subject to the Company’s applicable plans, and offers health and other benefits. Job duties include contact with customers, potentially including minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables. The Company states that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without current or future sponsorship for an employment work visa.
• Must have a valid, unrestricted Driver’s License.
• Must have at least a high school diploma or GED.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally.

Nice To Haves

• At least one year of experience in retail, sales, or customer service, or completion of a Sherwin-Williams Management Training Program.
• At least one year of leadership experience, supervising others, or leading teams.
• Previous work experience selling paint and paint-related products.
• Experience using timekeeping and/or customer relationship management (CRM) systems.
• An associate’s degree or higher in business, sales, or marketing.
• Willingness to relocate for future job opportunities.
• Ability to read, write, comprehend, and communicate in more than one language; Spanish is specifically noted.

Responsibilities

• Support business strategies to increase sales and optimize profitability.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain knowledge of products to make effective customer recommendations.
• Build positive relationships with wholesale and retail customers.
• Complete store administration.
• Ensure compliance with policies and procedures, including safety, loss prevention, and security.
• Maintain store condition and visual merchandising standards, including promotional packages and sales floor displays.
• Support employee training, development, performance management, and corrective action.
• Respond to and resolve customer and employee complaints.
• Partner with the Store Manager on outside sales calls to increase market share.
• Contact customers to generate sales leads.

Benefits

• Performance-based bonus, subject to the terms of the Company’s applicable plans.
• Health benefits, including medical, dental, and vision coverage.
• Flexible Spending Accounts (FSAs).
• Disability coverage.
• Security, retirement, and savings benefits.
• Time-away-from-work package, including personal leave, paid parental leave, medical leave, vacation, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED