Assistant Store Manager

Shoe Carnival•Terre Haute, IN
•Onsite

About The Position

Shoe Carnival is seeking a dependable, energetic Assistant Store Manager to oversee daily store operations and support the team. This full-time, onsite role serves as a key holder and helps create a fun, customer-first store environment. The Assistant Store Manager supports the General Manager in achieving sales goals, leads by example, and helps guide associates and maintain store standards.

Requirements

  • Strong communication and leadership skills.
  • Great customer service skills and a positive attitude.
  • At least 2 years of retail or customer service experience.
  • Must be able to complete Key Carrier Certification within 60 days.
  • Flexible availability, including nights, weekends, and holidays.
  • Must be at least 18 years of age due to keyholder responsibilities, including store opening and closing and equipment use.
  • Able to stand, walk, and lift up to 25 lbs.
  • Comfortable bending, reaching, and working on your feet.

Nice To Haves

  • Previous supervisory experience.

Responsibilities

  • Open and close the store as a key holder.
  • Support the General Manager in reaching sales goals.
  • Lead customer service efforts and professionally resolve customer issues.
  • Train and guide associates on processes and standards.
  • Delegate daily tasks and coordinate breaks.
  • Assist with visual merchandising and store presentation.
  • Perform register overrides, safe and till counts, and cash reconciliation.
  • Follow and promote loss prevention procedures.

Benefits

  • Friendly, team-focused environment.
  • Great experience for future retail managers.
  • Hands-on leadership training.
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