Assistant Store Manager - Store 703171

Sherwin-Williams•Cedar Falls, IA
•$54,590 - $68,892

About The Position

The Assistant Store Manager works with the Store Manager to organize, plan, and implement strategies in a Sherwin-Williams paint store. The role supports all aspects of store operations, including customer service, marketing, merchandising, inventory, finances, and store safety. It assists with supervising and training store staff and contacts customers to generate sales leads. The typical schedule is 44 hours per week and may include evenings and/or weekends. The position is eligible for performance-based bonus compensation under the terms of applicable Company plans. Job duties involve customer contact, potentially including minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other items of value. A criminal history review is required to help protect the business, its operations and reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

  • Be at least 18 years of age.
  • Be legally authorized to work in the country of employment without requiring employment work visa sponsorship now or in the future.
  • Have a valid, unrestricted Driver’s License.
  • Have at least a high school diploma or GED.
  • Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 lbs., and occasionally up to 70 lbs.

Nice To Haves

  • At least one year of experience in retail, sales, or customer service, or completion of a Sherwin-Williams Management Training Program.
  • At least one year of experience in a leadership role, supervising others, or leading teams.
  • Previous work experience selling paint and paint-related products.
  • Work experience using timekeeping and/or customer relationship management (CRM) systems.
  • An associate's degree or higher in business, sales, or marketing.
  • Willingness to relocate for future job opportunities.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

  • Support business strategies to increase sales and optimize profitability.
  • Ensure high levels of customer satisfaction through excellent service.
  • Build and maintain knowledge of all products to provide effective customer recommendations.
  • Build positive relationships with wholesale and retail customers.
  • Complete store administration.
  • Ensure compliance with policies and procedures, including safety, loss prevention, and security.
  • Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays.
  • Support employee training, development, performance management, and corrective action.
  • Respond to and resolve customer and employee complaints.
  • Partner with the Store Manager on outside sales calls to increase market share.

Benefits

  • Performance-based bonus, subject to the terms of applicable Company plans.
  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Flexible Spending Accounts (FSAs).
  • Disability coverage.
  • Security, retirement, and saving benefits.
  • Personal leave.
  • Paid parental leave.
  • Medical leave.
  • Vacation.
  • Holidays.
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