Assistant Store Manager

Genuine Parts Company•Albert Lea, MN

3d•Onsite

About The Position

The Assistant Store Manager uses automotive, customer service, operational, and leadership expertise to help operate a NAPA retail store and support its position as a leading parts supplier. The role is a primary support to the Store Manager across store functions while retaining active customer-facing sales responsibilities. It oversees store operations, including counter sales, inventory and receiving, delivery coordination, housekeeping, and other operational tasks. The Assistant Store Manager coaches team members, monitors progress, and steps in to perform tasks as needed to maintain standards, coverage, and continuity. The position is designed as a developmental pathway to becoming a Store Manager. It may require overtime based on business needs and keyholder duties, including opening and closing the store. The role partners with the Store Manager on operations, sales execution, inventory health, labor and scheduling alignment, and team performance. It may have direct influence and responsibility for store direct reports and the financial impact of labor planning. The Assistant Store Manager sells to customers and builds relationships across retail and wholesale channels, in person, by phone, and through external dealer or wholesale calls as needed. The role also supports administrative work, store metrics, safety, asset protection, operational processes, and continuous improvement. The work takes place in a retail and warehouse environment with frequent customer interaction. The position requires extended periods of standing and walking, handling parts and equipment, and working in a fast-paced setting that calls for multitasking and attention to detail. The starting hourly rate is $17.50; rates for other positions are determined based on individual skills, experience, and qualifications.

Requirements

High school diploma or equivalent.
Leadership experience.
Experience in the automotive aftermarket service industry or automotive hobby/DIY world, or willingness to learn about automotive products.
Passion for customer care and building long-term relationships.
Ability to thrive in a fast-paced and complex environment.
Knowledge of cataloging and/or inventory management systems.
Ability to lift 60 pounds in some situations.
Customer-centric approach toward external and internal customers.
Ability to meet the physical demands of the role, including extended standing and walking, lifting and moving parts and equipment, and frequent bending, stooping, and reaching.
Technical or trade school courses or degree completion.

Nice To Haves

Background in or passion for the automotive, heavy equipment, farm, diesel, marine, or dealership industries.
Experience in a parts store, auction, retail store, auto body/collision, or management in a fast-food, restaurant, or convenience-store setting.
ASE Certifications.
NAPA Know How.

Responsibilities

Partner daily with the Store Manager on operations, sales execution, inventory health, labor and scheduling alignment, and team performance.
Sell actively and build customer relationships across retail and wholesale channels, including in-store, phone, and external dealer or wholesale calls as needed.
Model expected behaviors, processes, and customer service standards.
Execute or oversee opening and closing routines, including security, cash reconciliation, end-of-day reporting, and facility readiness.
Handle or support administrative tasks, including scheduling input, compliance documentation, performance tracking and reporting, and basic P&L awareness items.
Monitor store metrics such as sales, inventory accuracy and turn, customer satisfaction, cleanliness and organization, labor efficiency, and loss prevention; identify trends and solve problems.
Provide leadership oversight, training, and performance management for store functions, including counter sales, order pulling, receiving, stocking, and delivery coordination; set expectations, coach the team, monitor outcomes, and assist as needed.
Support talent development through coaching and mentoring successors for advancement.
Drive adherence to safety, asset protection, operational processes, and continuous improvement initiatives.
Open and close the store as needed and fulfill keyholder responsibilities.
Work extended periods standing and walking; lift and move parts and equipment up to approximately 60 pounds; bend, stoop, reach, and use ladders or stools.
Use hand trucks, dollies, and hydraulic lifts as needed.