Assistant Store Manager

J.Jill • Upper Saucon, PA

12d • $18 - $23

About The Position

J.Jill is seeking a customer-focused, results-driven Assistant Store Manager to support store success. The role involves building customer and community relationships, inspiring and developing the team, and contributing to a profitable business while creating an authentic customer experience. The Assistant Store Manager supports the Store Manager and daily store operations, including inventory management, floor sets, and visual merchandising. The position requires adapting communication to different audiences and taking a proactive, solution-oriented approach to assigned responsibilities.

Requirements

• At least 1 year of experience in a leadership role.
• Ability to support and develop high-performing teams.
• Strong customer service skills and ability to build lasting relationships.
• Experience analyzing business trends and executing action plans.
• Passion for fashion, styling, and merchandising.
• Excellent communication skills and ability to manage ambiguity confidently.
• Availability to work a flexible schedule, including weekends, evenings, and holidays.
• Ability to meet the physical requirements of the role, including lifting and carrying up to 30 pounds and team lifting.

Nice To Haves

• 2 or more years of women's specialty retail experience.

Responsibilities

• Model genuine customer interactions, develop strong customer relationships, and support community engagement initiatives.
• Assist with hiring, training, and developing a high-performing team; coach and support associates and recognize individual and team achievements.
• Analyze sales trends, set goals, execute strategies, and communicate with the team to meet or exceed targets while maintaining a seamless shopping experience.
• Maintain product knowledge and offer personalized styling recommendations.
• Support daily store operations, manage inventory, lead floor sets, and maintain visual merchandising standards in accordance with company guidelines.
• Take ownership of assigned responsibilities, address challenges proactively, and support the Store Manager in overall store success.
• Communicate effectively across different organizational levels and adapt messaging to different audiences.
• Perform additional responsibilities as assigned.
• Perform physical tasks that include standing, walking, reaching, bending, pushing and pulling, maneuvering around the store, handling merchandise, climbing ladders, operating POS registers and company mobile devices, and occasionally operating a trash compactor or using a hand truck; lift and carry up to 30 pounds and participate in team lifts.

Benefits

• Competitive salary with eligibility for a retail incentive plan.
• Career growth and professional development opportunities.
• Associate discount.
• 401(k) retirement plan with discretionary match.
• Tuition reimbursement.
• Medical, dental, and vision coverage, paid time off, and more for full-time associates.
• Employee Assistance Program and additional group discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed