Assistant Store Manager

Tory Burch • Troy, MI

12d

About The Position

The Assistant Store Manager is a critical leadership partner to the General Manager and/or Assistant General Manager, providing guidance and supporting the development of store staff. The role partners with the leadership team to create a productive environment where customers receive an extraordinary experience, employees can perform at their best, and the business thrives. The position is primarily accountable for developing and maintaining staff selling and service skills, as well as personal skills, and managing the day-to-day operations of a successful business.

The role involves monitoring sales targets and metrics, developing clientele relationships, setting clear goals and expectations, holding the team accountable to high standards, and building a talented team focused on exceptional retail experiences. The work is in a retail store environment and requires a flexible schedule, including overnights, evenings, holidays, and weekends. Occasional overnight travel may be required.

Requirements

• Undergraduate degree; a business- or fashion-related discipline is a plus.
• 2–4 years of management experience in a luxury or service-driven environment.
• Open availability for a flexible schedule that meets business needs, including overnights, evenings, holidays, and weekend shifts.
• Ability to lift at least 40 pounds and to carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods.

Nice To Haves

• Prior experience as a manager.
• A business- or fashion-related undergraduate degree.

Responsibilities

• Partner with the General Manager and/or Assistant General Manager to lead the store and support staff guidance and growth.
• Help create a productive environment that delivers an extraordinary customer experience and supports employee performance and business success.
• Develop and maintain staff selling and service skills, as well as personal selling and service skills.
• Oversee day-to-day store operations.
• Monitor team sales targets and metrics.
• Oversee the development of clientele relationships.
• Set clear goals and expectations and hold the team accountable to high standards of excellence.
• Build and develop a talented team focused on exceptional retail experiences.

Benefits

• Competitive pay and rewards for high performance.
• Benefits supporting mental and physical health, financial security, and overall wellness.
• Employee discount and access to exclusive special offers.
• Retail Excellence Programs in areas such as Styling, Coaching, and Brand Ambassador development.
• Paid volunteer days and opportunities to give back through the Tory Burch Foundation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager