Store Sales Manager

LaserAway•Sacramento, CA

About The Position

The Store Sales Manager, also referred to as the Location Director, leads a LaserAway clinic by combining strategic oversight with hands-on sales contributions. The role is responsible for clinic performance, smooth daily operations, patient satisfaction, and team development. The manager coaches Patient Care Coordinators (PCCs), supports clinicians, and helps ensure a premium patient experience and adherence to LaserAway’s brand and operational standards. The position includes a competitive base salary and performance-based revenue shares. Store Sales Managers earn an average of $90,000 to $115,000 annually, with top performers potentially earning more. LaserAway offers leadership coaching, professional development, career advancement opportunities, performance incentives, and free or discounted aesthetic treatments. The role collaborates with Regional Sales Directors and Operations teams and may involve evening, weekend, and holiday availability.

Requirements

High school diploma required.
At least 3 years of leadership experience in high-end B2C retail or a high-touch service industry.
Proven success in consultative sales and team management.
Proficiency in Google Suite, CRM systems, and data analysis.
Ability to work flexible hours, including evenings, weekends, and holidays.

Nice To Haves

Bachelor’s degree preferred.
Experience with talent acquisition, team development, and collaboration across sales and clinical teams.

Responsibilities

Lead by example in individual sales and coach Patient Care Coordinators to achieve sales goals and maximize clinic revenue.
Oversee daily scheduling to keep the clinic busy, provide staff with appropriate breaks, and deliver a seamless patient experience.
Monitor and improve patient satisfaction metrics and the patient experience from consultation through treatment.
Track CRM initiatives and use cross-sell, upsell, and win-back strategies to grow revenue.
Ensure the clinic follows LaserAway brand standards, including maintaining a clean, welcoming environment and enforcing dress codes.
Recruit, train, and mentor Patient Care Coordinators and clinicians, foster a positive work environment, and manage performance expectations.
Manage medical inventory and supplies and oversee maintenance of aesthetic equipment.
Build relationships with local businesses and organizations to strengthen LaserAway’s community presence.
Partner with Regional Sales Directors and Operations teams on staffing, budgeting, and performance goals.
Promote a compassionate, professional, motivated, and unified team culture.