Store Sales Manager

Mattress Firm • Boonton, NJ

7d • $75,000 - $91,000

About The Position

The Store Sales Manager leads Mattress Firm’s vision and company initiatives across multiple store units, achieving sales performance goals by holding associates accountable for in-store merchandising execution. The manager leads selling programs, drives related KPI results, and supports the omni-channel experience while ensuring teams put customers at the center of an engaging store environment. The role includes coaching and developing associates and fostering a collaborative, motivated team.

The manager supports assigned stores in Morris Plains, Boonton, Kearny, Clifton, Ledgewood, Jersey City, East Hanover, Verona, Rockaway, Flanders, and Chester, New Jersey, as needed. Responsibilities span onboarding and team building, workforce management, talent development, and business operations. The position requires standing or sitting for 8+ hours at a time and lifting, pushing, or pulling 50+ pounds.

Requirements

• Legal authorization to work in the United States without sponsorship; proof of eligibility to work in the United States is required.
• Ability to stand or sit for 8+ hours at a time.
• Ability to lift, push, or pull 50+ pounds.

Responsibilities

• Conduct one-on-one meetings to understand team members’ motivations and personal and professional aspirations; maintain a team bio book that evolves as new information is learned.
• Hold 30-, 60-, and 90-day check-ins with new team members to discuss progress and opportunities.
• Manage workforce activities, including store staffing schedules and reconciliation of punches, using Operations team support and tools.
• Ensure compliance with company policies, appearance and functionality standards, and state regulations.
• Communicate professionally and represent the Company brand in internal and external interactions.
• Follow Company procedures for product transfers and inventory documentation.
• Analyze company-provided reporting to determine appropriate staffing levels and partner with leadership on staffing changes.
• Provide technical and product knowledge to associates and customers, serving as a subject matter expert.
• Use company reporting to identify skill gaps and address them through coaching.
• Achieve or exceed individual store financial targets through effective execution and customer service.
• Ensure execution of product merchandising, marketing, and point-of-purchase standards.
• Partner with marketing to plan, implement, and monitor assigned stores’ social media strategies to increase brand awareness and sales.
• Ensure timely store opening and closing procedures.
• Manage inventory levels and review merchandise flow to ensure accurate stock.
• Follow cash-handling procedures, including payment acceptance and deposits.
• Follow sales-processing policies to ensure proper creation and execution of customer invoices.
• Execute company initiatives and other activities requested by the supervisor.
• Monitor competitors, advertisements, and services and develop strategies to counter them.
• Conduct store-level inventory processes, research discrepancies, and partner with leadership and corporate partners as needed.
• Plan strategically.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories
• Additional bonus opportunities may be available for eligible leadership and individual contributor roles, at the Company’s discretion

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed