Sales Associate / Customer Service Representative
WellBiz Brands • Huntersville, NC3d
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Sales Associate / Customer Service Representative
WellBiz Brands•Huntersville, NC
About The Position
Drybar is a blow dry-only bar focused on providing blowouts, with the philosophy “No cuts. No color. Just blowouts.” The Sales Associate / Customer Service Representative provides excellent customer service to clients in a fast-paced retail and salon environment. The role involves supporting front-desk operations and using a point-of-sale system to assist customers. Charlotte-area locations share management and applications are reviewed by the same recruiter. The position offers hourly compensation starting at $12, with potential earnings between $12 and $15 per hour depending on performance. Benefits include free monthly services, membership sales bonuses, flexible hours, discounts on retail products, a career path for professional growth, and ongoing training.
Requirements
- At least 1 year of experience in a fast-paced, customer-service-centric environment, such as retail sales, customer service, store associate, or salon associate work.
- High school diploma or equivalent.
- Ability to work at a sustained, fast pace.
- Excellent problem-solving and troubleshooting skills.
- Ability to multitask with ease.
- Technical ability and skills to operate a point-of-sale system.
- Ability to stand and/or walk frequently for the duration of 6–8-hour shifts.
- Track record of providing excellent customer service.
- Ability to maintain a professional demeanor under pressure.
Nice To Haves
- Previous experience with point-of-sale systems is strongly preferred.
- Previous salon or spa experience is preferred but not required.
Responsibilities
- Provide excellent, over-the-top customer service to clients.
- Operate a point-of-sale system and support front-desk operations.
- Use logic and available support resources to troubleshoot and solve problems.
- Multitask and maintain a professional demeanor under pressure.
- Work at a sustained, fast pace.
Benefits
- Competitive compensation plan with potential earnings of $12–$15 per hour, depending on performance; hourly wages start at $12.
- Free monthly services.
- Membership sales bonus.
- Flexible hours.
- Discounts on retail products.
- Clear career path for professional growth.
- Ongoing training.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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