Sales Associate / Customer Service Representative

WellBiz Brands • Huntersville, NC

3d

About The Position

Drybar is a blow dry-only bar focused on providing blowouts, with the philosophy “No cuts. No color. Just blowouts.” The Sales Associate / Customer Service Representative provides excellent customer service to clients in a fast-paced retail and salon environment. The role involves supporting front-desk operations and using a point-of-sale system to assist customers. Charlotte-area locations share management and applications are reviewed by the same recruiter.

The position offers hourly compensation starting at $12, with potential earnings between $12 and $15 per hour depending on performance. Benefits include free monthly services, membership sales bonuses, flexible hours, discounts on retail products, a career path for professional growth, and ongoing training.

Requirements

• At least 1 year of experience in a fast-paced, customer-service-centric environment, such as retail sales, customer service, store associate, or salon associate work.
• High school diploma or equivalent.
• Ability to work at a sustained, fast pace.
• Excellent problem-solving and troubleshooting skills.
• Ability to multitask with ease.
• Technical ability and skills to operate a point-of-sale system.
• Ability to stand and/or walk frequently for the duration of 6–8-hour shifts.
• Track record of providing excellent customer service.
• Ability to maintain a professional demeanor under pressure.

Nice To Haves

• Previous experience with point-of-sale systems is strongly preferred.
• Previous salon or spa experience is preferred but not required.

Responsibilities

• Provide excellent, over-the-top customer service to clients.
• Operate a point-of-sale system and support front-desk operations.
• Use logic and available support resources to troubleshoot and solve problems.
• Multitask and maintain a professional demeanor under pressure.
• Work at a sustained, fast pace.

Benefits

• Competitive compensation plan with potential earnings of $12–$15 per hour, depending on performance; hourly wages start at $12.
• Free monthly services.
• Membership sales bonus.
• Flexible hours.
• Discounts on retail products.
• Clear career path for professional growth.
• Ongoing training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED