Sales Associate / Customer Service Representative

Drybar Shops • San Diego, CA

10d • $18 - $24

About The Position

Drybar is a blow-dry-only bar focused exclusively on blowouts. The Sales Associate / Customer Service Representative provides excellent customer service to clients in a fast-paced retail and salon environment. The role involves assisting clients at the front desk, using point-of-sale systems, solving problems, and maintaining a professional demeanor under pressure. Associates must be able to work at a sustained pace and stand or walk for the duration of shifts lasting 6–8 hours.

Requirements

• At least 1 year of experience in a fast-paced, customer-service-centric environment, such as retail sales, customer service, store associate, or salon associate work.
• High school diploma or equivalent.
• Ability to work at a sustained, fast pace.
• Excellent problem-solving and troubleshooting skills.
• Demonstrated ability to provide exceptional customer service.
• Ability to multitask with ease.
• Technical ability and skills to operate a point-of-sale system.
• Ability to stand and/or walk frequently for the duration of 6–8-hour shifts.

Nice To Haves

• Previous experience with point-of-sale systems is strongly preferred.
• Previous salon or spa experience is preferred but not required.

Responsibilities

• Provide excellent, over-the-top customer service to clients.
• Use a point-of-sale system and perform front-desk duties.
• Use logic and available support resources to troubleshoot and solve problems.
• Multitask effectively while maintaining a professional demeanor under pressure.
• Work at a sustained, fast pace.

Benefits

• Competitive compensation of $17.75–$23.75 per hour depending on performance and sales.
• Paid time off, vacation, and sick time.
• Free monthly services.
• Membership sales bonus.
• Flexible hours.
• Discounts on retail products.
• Clear career path for professional growth.
• Ongoing training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED