Sales Associate / Customer Service Representative

WellBiz Brands • Charlotte, NC

3d

About The Position

Drybar is a blow-dry-only bar focused exclusively on blowouts. The Sales Associate / Customer Service Representative provides excellent customer service to clients and supports retail sales. All Charlotte-area locations are under the same management and reviewed by the same recruiter. Each Drybar shop is independently owned and operated, and franchise owners are responsible for employment decisions and matters at their shops.

Requirements

• At least 1 year of experience in a fast-paced, customer-service-centric environment, such as retail sales, customer service, store associate, or salon associate work.
• High school diploma or equivalent.
• Ability to work at a sustained, fast pace.
• Excellent problem-solving and troubleshooting skills.
• A track record of providing outstanding customer service.
• Ability to multitask.
• Technical ability and skills to operate a point-of-sale system.
• Ability to stand and/or walk frequently for the duration of 6–8-hour shifts.
• Ability to maintain a professional demeanor under pressure.

Nice To Haves

• Previous experience with point-of-sale systems is strongly preferred.
• Previous salon or spa experience is preferred but not required.

Responsibilities

• Provide excellent customer service to clients.
• Support retail sales.
• Operate a point-of-sale system.
• Solve front-desk problems using logic and available support resources.
• Maintain a professional demeanor under pressure.
• Multitask while working at a sustained, fast pace.

Benefits

• Competitive compensation plan with potential earnings of $12–$15 per hour depending on performance; hourly wages start at $12.
• Free monthly services.
• Membership sales bonus.
• Flexible hours.
• Discounts on retail products.
• Clear career path for professional growth.
• Ongoing training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED