Sales Associate / Customer Service Representative

Drybar Shops•Fort Worth, TX
•$15 - $20

About The Position

Drybar is a blow dry-only bar focused exclusively on blowouts. The Sales Associate / Customer Service Representative provides excellent customer service to clients in a fast-paced retail and salon setting.

Requirements

  • At least 1 year of experience in a fast-paced, customer-service-focused environment.
  • High school diploma or equivalent.
  • Ability to work at a sustained, fast pace.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to multitask with ease.
  • Technical ability and skills to operate a point-of-sale system.
  • Ability to stand and/or walk frequently for the duration of 6–8-hour shifts.

Nice To Haves

  • Previous experience with point-of-sale systems is strongly preferred.
  • Previous salon or spa experience is preferred but not required.

Responsibilities

  • Provide excellent, over-the-top customer service to clients.
  • Operate a point-of-sale system.
  • Troubleshoot and solve front-desk problems using logic and available support resources.
  • Multitask while maintaining a professional demeanor under pressure.

Benefits

  • Competitive compensation with potential earnings of $15–$20 per hour depending on performance.
  • Paid time off.
  • Free monthly services.
  • Membership sales bonus.
  • Discounts on retail products.
  • Ongoing training.
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