Sales Associate / Customer Service Representative

WellBiz Brands • San Diego, CA

9d

About The Position

Drybar is a blow dry-only bar focused exclusively on blowouts. The Sales Associate / Customer Service Representative provides excellent customer service to clients and supports sales in a fast-paced salon environment. The position involves helping clients at the front desk, operating a point-of-sale system, and solving problems while maintaining a professional demeanor under pressure. Compensation is listed as $17.75 to $23.75 per hour, depending on performance and sales.

Requirements

• At least 1 year of experience in a fast-paced, customer-service-centric environment, such as retail sales, customer service, store associate, or salon associate work.
• High school diploma or equivalent.
• Ability to work at a sustained, fast pace.
• Excellent problem-solving and troubleshooting skills.
• Ability to multitask with ease.
• Technical ability and skills to operate a point-of-sale system.
• Ability to maintain a professional demeanor under pressure.
• Ability to stand and/or walk for the duration of 6–8-hour shifts.

Nice To Haves

• Previous experience with point-of-sale systems is strongly preferred.
• Previous salon or spa experience is preferred but not required.

Responsibilities

• Provide excellent, over-the-top customer service to clients.
• Support sales and membership sales.
• Operate the point-of-sale system.
• Troubleshoot and solve front-desk problems using logic and available support resources.
• Multitask and maintain a professional demeanor under pressure.
• Stand and/or walk for the duration of shifts lasting 6–8 hours.

Benefits

• Paid time off, vacation, and sick leave.
• Free monthly services.
• Membership sales bonus.
• Flexible hours.
• Discounts on retail products.
• Clear career path for professional growth.
• Ongoing training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED