Sales Associate / Customer Service Representative

WellBiz Brands • Palo Alto, CA

7d

About The Position

Drybar is hiring an enthusiastic, outgoing, sales-driven front desk associate to create a welcoming guest experience in a fast-paced, team-oriented beauty environment. The role represents the first impression of the shop and helps guests enjoy their visit while supporting the team and shop operations. Drybar focuses exclusively on blowouts, with no haircuts or color services.

Requirements

• At least 1 year of experience in retail, hospitality, sales, or customer service.
• Outgoing, friendly personality and excellent communication skills.
• Passion for sales, beauty, and exceptional customer service.
• Ability to multitask and stay organized under pressure.
• Strong problem-solving and technology skills.
• High school diploma or equivalent.
• Ability to stand or walk during 6–8-hour shifts.
• Reliability, professionalism, and a team-first attitude.

Nice To Haves

• Point-of-sale experience is preferred.
• Salon or spa experience is a plus, but not required.

Responsibilities

• Create a warm, welcoming, five-star experience for every guest.
• Bring enthusiasm, positivity, and great energy to every shift.
• Manage appointments, guest check-ins and checkouts, and phone calls.
• Promote memberships, retail products, and services, and earn sales incentives.
• Build relationships with guests and encourage repeat visits.
• Multitask, solve problems, and help keep the shop running smoothly.
• Support teammates and contribute to a fun, successful work environment.
• Help achieve daily sales and guest satisfaction goals.

Benefits

• Competitive earning potential of $18.70–$28 per hour, depending on performance.
• Paid time off, vacation, and sick leave.
• Membership and retail sales bonuses.
• Flexible scheduling.
• Employee discounts on retail products.
• Career growth and advancement opportunities.
• Ongoing training and professional development.
• Fun, upbeat, team-oriented workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED