Xfinity Outside Sales Representative

Comcast•Missouri City, TX

About The Position

The Xfinity Outside Sales Representative promotes and sells Comcast products and services, including video, high-speed Internet, voice, and XFINITY Home, to individual customers in an assigned territory. The role requires advanced product and sales-process knowledge to manage assigned territory, identify customer needs, explain pricing and competitive advantages, and achieve sales and installation goals. Representatives work independently to plan and organize daily sales activities, generate leads through approved methods, and use effective sales techniques. The job involves residential door-to-door canvassing, including walking considerable distances in all types of weather. Representatives must be able to work nights and weekends, variable schedules, and overtime as necessary. The stated base pay is $49,500, with total target compensation of $83,500 including targeted commission; sales compensation may exceed target for overachievement. Comcast describes benefits as available to eligible employees, with further details on its careers site.

Requirements

High school diploma or GED.
Two to five years of relevant work experience.
A consistent record of success in residential canvassing sales, with an emphasis on business-to-consumer sales.
Advanced knowledge of video, high-speed Internet, voice, and XFINITY Home products and services.
Effective communication, organizational, people, and customer-service skills.
Strong technical capability, including computer knowledge and familiarity with billing systems and databases.
Ability to walk and/or travel door-to-door considerable distances in all types of weather.
Ability to work nights and weekends, variable schedules, and overtime as necessary.
Ability to exercise independent judgment and discretion in significant matters.
Where applicable, ability to obtain and maintain legally required credentials or licenses to sell and/or design alarm systems.
Adaptability, critical thinking, problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

Promote and sell Comcast video, high-speed Internet, voice, and XFINITY Home products and services by visiting every door in an assigned territory.
Maintain thorough, current knowledge of competitive features, benefits, product differences, pricing, and campaigns.
Build rapport with customers, assess their current and potential needs, and recommend suitable products.
Explain Comcast products, pricing models, and competitive advantages, and respond to competing offers by communicating Comcast's benefits.
Develop and execute territory-management plans independently and organize daily sales activities.
Generate business through established and approved lead-generation methods.
Use effective closing techniques to meet product installation goals.
Meet and exceed sales goals established by the local market.
Maintain regular, consistent, and punctual attendance.
Obtain and maintain credentials or licenses required by law to sell or design alarm systems, where applicable.
Follow Comcast's Operating Principles, put customers first, support digital tools and experiences, collaborate as a team, participate in the Net Promoter System, drive results, promote inclusion and diversity, and act responsibly toward customers, investors, colleagues, and communities.
Perform other duties and responsibilities as assigned.