Xfinity Outside Sales Representative

Comcast Resume•York, PA

About The Position

This role promotes and sells XFINITY Residential products and services within an assigned territory, using direct sales and/or sales to multiple dwelling units to build customer relationships and meet sales targets. The representative uses product knowledge and sales experience to increase sales and win back customers. The position involves door-to-door canvassing, assessing customers’ needs, making recommendations, and explaining the benefits of Comcast products compared with competing providers. The role requires consistent attendance and may involve nights, weekends, variable schedules, overtime, and working outdoors in all types of weather.

Requirements

  • High school diploma or GED.
  • 2–5 years of relevant work experience.
  • Ability to walk or travel door-to-door considerable distances in all types of weather.
  • Ability to work nights and weekends, variable schedules, and overtime as necessary.
  • Obtain and maintain legally required alarm-system credentials or licenses where applicable.
  • Skills: adaptability, communication, critical thinking and problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

  • Promote and sell Comcast products to customers through door-to-door canvassing in an assigned area.
  • Maintain current knowledge of XFINITY Residential products, including their features, benefits, pricing, and campaigns.
  • Communicate effectively and develop rapport with customers.
  • Evaluate customers’ existing and potential product needs and make recommendations.
  • Increase customers’ understanding of Comcast products, pricing models, and advantages over other service providers.
  • Evaluate competing companies’ offers and explain Comcast’s advantages.
  • Meet the physical requirements of walking or traveling door-to-door for considerable distances in all types of weather.
  • Where applicable, obtain and maintain credentials or licenses required by law to sell or design alarm systems.
  • Exercise independent judgment and discretion in matters of significance.
  • Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
  • Perform other duties and responsibilities as assigned.
  • Follow Comcast’s Operating Principles, prioritize the customer experience, learn and advocate for Comcast products and digital tools, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.

Benefits

  • Signing bonus valued at $3,000, paid in two installments: $1,500 after 180 days of employment and $1,500 after one year, subject to continuous good standing through each payment date; available only to eligible external hires during the applicable offering period.
  • Commission opportunity under the applicable sales compensation plan, with potential earnings above targeted compensation for exceeding sales targets.
  • Benefits for eligible employees, described as options and support for physical, financial, and emotional well-being.
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