Xfinity Outside Sales Representative

Comcast•Longmont, CO

About The Position

The Xfinity Outside Sales Representative promotes and sells Comcast products and services, including video, high-speed Internet, voice, and XFINITY Home, to individual customers in an assigned territory. The role uses advanced product and sales knowledge to understand customer needs, explain product options and pricing, address competitive offers, and achieve sales and installation goals. The representative plans and organizes daily activity and territory management independently, generates leads through approved methods, and conducts residential door-to-door canvassing. The position involves working outdoors in varied weather and requires the ability to walk or travel door-to-door for considerable distances. Night and weekend work, variable schedules, and overtime may be necessary. Where required by law, the employee must obtain and maintain credentials or licenses needed to sell or design alarm systems.

Requirements

  • High school diploma or GED.
  • 2–5 years of relevant work experience.
  • A consistent record of success in residential canvassing sales, particularly business-to-consumer sales.
  • Advanced knowledge of Comcast video, high-speed Internet, voice, and XFINITY Home products and services.
  • Effective communication, organizational, people, and customer-service skills.
  • Strong technical capability, including computer knowledge and familiarity with billing systems and databases.
  • Ability to work independently, manage time, organize activities, and exercise independent judgment and discretion.
  • Ability to walk or travel door-to-door for considerable distances in all types of weather.
  • Ability to work nights and weekends, variable schedules, and overtime as necessary.
  • Obtain and maintain any credentials or licenses required by law to sell or design alarm systems, where applicable.
  • Adaptability, critical thinking, problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

  • Promote and sell Comcast video, high-speed Internet, voice, and XFINITY Home products and services by canvassing every door in the assigned territory.
  • Maintain thorough, current knowledge of product features, benefits, differences, pricing, campaigns, and competitors.
  • Build rapport with customers, assess their current and potential needs, and recommend suitable products.
  • Explain Comcast products, pricing models, and competitive advantages, and respond to competing offers by communicating Comcast's benefits.
  • Develop and execute territory-management plans and organize daily sales activities independently.
  • Generate business through established and approved lead-generation methods.
  • Use effective closing techniques to meet product installation goals.
  • Meet and exceed sales goals established by the local market.
  • Deliver a customer-focused experience and contribute to team collaboration, customer feedback, and continuous improvement.
  • Maintain regular, consistent, and punctual attendance and perform other assigned duties.

Benefits

  • Eligible employees have access to a range of benefits, personalized support, expert guidance, and always-on tools intended to support physical, financial, and emotional well-being.
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