Xfinity Outside Sales Representative

Comcast•Everett, WA

About The Position

This role promotes and sells XFINITY Residential products and services within an assigned territory. It focuses on direct individual sales and sales to multiple dwelling units, building customer relationships and meeting sales targets. The representative uses product knowledge and sales experience to increase sales and win back customers, including by canvassing door-to-door, assessing customer needs, and explaining product features, pricing, offers, and advantages over competing providers. The job requires considerable door-to-door travel in all types of weather and may require obtaining and maintaining legally required credentials or licenses for selling or designing alarm systems. Employees are expected to follow Comcast's Operating Principles, prioritize the customer experience, learn and advocate for Comcast products and digital tools, collaborate, contribute customer feedback, drive results, support inclusion, and act responsibly toward customers, colleagues, investors, and communities. This position requires regular attendance and availability for nights, weekends, variable schedules, and overtime as needed.

Requirements

High school diploma or GED.
2–5 years of relevant work experience.
Ability to walk and/or travel door-to-door considerable distances in all types of weather conditions.
Ability to work nights and weekends, variable schedules, and overtime as necessary.
Where applicable, ability to obtain and maintain legally required credentials or licenses for selling and/or designing alarm systems.
Skills in adaptability, communication, critical thinking, problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.

Responsibilities

Promote and sell XFINITY Residential products and services through door-to-door canvassing in an assigned area.
Demonstrate current knowledge of XFINITY Residential products, including features, benefits, pricing, and campaigns.
Communicate effectively with customers and develop rapport.
Evaluate customers' existing and potential product needs and make recommendations.
Increase customer understanding of Comcast products, pricing models, and benefits compared with other providers.
Evaluate competing companies' offers and respond by highlighting Comcast's advantages.
Obtain and maintain any credentials or licenses required by law to sell or design alarm systems, where applicable.
Exercise independent judgment and discretion in matters of significance.
Maintain regular, consistent, and punctual attendance.
Work nights and weekends, variable schedules, and overtime as necessary.
Perform other duties and responsibilities as assigned.
Contribute to a customer-first experience, teamwork, customer feedback efforts, business results, and an inclusive workplace.