Xfinity Outside Sales Representative

Comcast Resume•Miami, FL

12d•$44,679 - $78,679

About The Position

This role promotes and sells residential products and services within assigned multi-dwelling unit (MDU) properties and communities. Work primarily involves door-to-door canvassing in MDUs, targeted in-building sales activity, and selling at approved MDU community, promotional, and sales events. The representative uses product knowledge and sales experience to meet sales goals, drive winbacks, and increase product penetration in assigned properties. The representative plans daily sales activity independently, manages assigned territory, follows approved sales processes, and builds customer rapport by evaluating needs and recommending solutions. The role is performed away from Comcast’s physical place or places of business and requires walking and traveling door-to-door for considerable distances in varying weather. Nights, weekends, and variable schedules may be required. Regular, consistent, and punctual attendance is expected.

Requirements

High school diploma or GED.
2–5 years of relevant work experience.
Skills in adaptability, communication, critical thinking and problem solving, persuasion, professional integrity, resilience, self-motivation, and workplace organization.
Ability to work nights and weekends and variable schedules as necessary.
Ability to walk and travel door-to-door for considerable distances in varying weather conditions.
Maintain required credentials or licenses where applicable.

Responsibilities

Promote and sell residential products through door-to-door canvassing within assigned MDU properties and communities.
Participate in and sell at assigned MDU and community sales events.
Use targeted in-building sales activations and high-traffic touchpoints to close sales and increase property penetration within the assigned territory.
Maintain current knowledge of residential products, features, benefits, pricing, and campaigns.
Build customer rapport, evaluate customer needs, recommend solutions, and communicate product value.
Independently plan daily sales activity, manage assigned territory, follow approved sales processes, and meet established sales goals.
Meet the physical requirements of the role, including walking and traveling door-to-door for considerable distances in varying weather conditions.
Maintain required credentials or licenses where applicable.
Exercise independent judgment and discretion in matters of significance.
Maintain regular, consistent, and punctual attendance and work nights, weekends, and variable schedules as necessary.
Understand and follow Comcast's Operating Principles.
Prioritize the customer experience and support seamless digital options at customer touchpoints.
Learn, use, and advocate for Comcast technology, products, services, and digital tools.
Collaborate with others, participate in the Net Promoter System, support inclusion, and drive results and growth.
Perform other duties and responsibilities as assigned.