Sales Representative
Superior Sales & Service • Plattsmouth Precinct, NE8d
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Sales Representative
Superior Sales & Service•Plattsmouth Precinct, NE
About The Position
The Sales Representative serves as the primary point of contact for incoming sales calls and walk-in customers. The role involves answering customer inquiries, managing a high volume of phone and email communication, processing orders, and maintaining customer relationships. The ideal candidate has strong communication skills, excellent attention to detail, and enjoys working directly with customers in a fast-paced environment. Knowledge of hydraulic or power tools is a plus.
Requirements
- High school diploma or GED.
- Proficiency with Microsoft Excel and Microsoft Word.
- Knowledge of general office equipment, including copiers, printers, scanners, and computers.
- Excellent written and verbal communication skills.
- Strong customer service, organization, and prioritization abilities.
- Ability to manage time effectively and multitask in a fast-paced environment.
- Positive attitude and ability to be persistent.
Nice To Haves
- At least 2 years of relevant experience in sales support, customer service, office administration, or a related role.
- Experience in the railroad, industrial, mechanical, or tool-related industries.
- Knowledge of hydraulic or power tools.
- Experience entering data or tracking interactions in a CRM system.
Responsibilities
- Serve as the primary sales contact for incoming phone calls and walk-in customers.
- Respond promptly and professionally to customer emails and inquiries.
- Prepare, process, and follow up on customer orders, quotes, and shipping details.
- Ensure accuracy when entering customer orders and preparing sales documentation.
- Build and maintain strong relationships with new and existing customers.
- Identify customer needs and offer appropriate solutions to provide exceptional customer service.
- Maintain accurate customer records, notes, and interactions in company systems.
- Assist the Sales Manager with reporting, tracking, and project-based tasks.
- Support sales operations through timely follow-up and an organized workflow.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Competitive compensation
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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