Automotive BDC Representative - Sales Department

Lou Bachrodt Automotive Group•Coral Springs, FL

About The Position

The Automotive BDC Representative is an initial point of contact for potential customers and supports the sales team by managing and nurturing leads, following up with customers, and scheduling appointments. The role involves communicating with prospective buyers, understanding their needs, and helping provide an outstanding car-buying experience. The position offers $750 per week plus monthly commission.

Requirements

High school diploma or equivalent.
Proficiency using CRM software and other sales tools.
Availability to work weekends and evenings as needed.
Exceptional verbal and written communication abilities.
Dedication to providing an excellent customer experience.
Strong organizational and multitasking capabilities.
Ability to collaborate effectively with the sales team and other departments.
Basic understanding of sales processes and willingness to learn.
Ability to adapt to a fast-paced and dynamic work environment.
Ability to pass pre-employment testing, including background checks and a drug test.

Responsibilities

Handle inbound and outbound leads by phone, email, and other communication channels.
Build rapport with prospective customers and understand their needs and preferences.
Schedule appointments for prospective buyers to visit the dealership for test drives and consultations.
Follow up with leads in a timely manner and guide customers through the sales process.
Update and maintain customer information in the dealership’s CRM system.
Work with the sales team to support clear communication and a smooth handover of leads.