Automotive BDC Representative
About The Position
McGrath Acura of Morton Grove is hiring Business Development Center (BDC) Representatives to connect with potential customers and help them begin their car-buying journey. The role is suited to energetic, motivated people who enjoy customer interaction, sales, and working toward goals. Candidates may have automotive experience or a background in customer service and sales; a willingness to learn is also valued. The position offers opportunities to build a career in the automotive industry, develop sales and customer relationship skills, and represent the Acura brand in a fast-paced dealership environment.
Requirements
- Positive attitude and a winning mentality.
- Confidence and comfort speaking with people.
- Enjoyment of friendly competition and working toward goals.
- Organization, dependability, and motivation to succeed.
- Strong communication and customer service skills.
- Comfort using computers and learning new technology.
Nice To Haves
- Automotive BDC, call center, customer service, or sales experience.
Responsibilities
- Connect with potential customers through inbound and outbound phone calls, text messages, emails, and internet leads.
- Schedule appointments for customers interested in purchasing or leasing a vehicle.
- Follow up with leads and build relationships with customers.
- Create excitement around the dealership's vehicles and customer experience.
- Maintain accurate customer information in the CRM system.
- Work with the sales team to maximize appointment opportunities.
- Meet and exceed individual and team performance goals.
Benefits
- Career growth opportunities.
- Supportive team environment.
- Training and development.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
