Sales Development Representative (API/CPaaS) - Mid Market

Vonage•Atlanta, GA
•$46,000 - $61,000•Hybrid

About The Position

Vonage is hiring a Sales Development Representative to create, identify, and qualify new Mid-Market sales opportunities for its Communications APIs business. The role is the first point of contact for potential Vonage API customers and focuses on generating sales pipeline, scheduling meetings with qualified prospects, and passing those opportunities to Mid-Market Sales colleagues. The SDR will also share insights from prospect interactions to help refine sales and marketing strategy. This role offers opportunities to learn and develop B2B technology sales and marketing skills, with the possibility of progressing to more senior positions as performance and the organization grow. The position is hybrid in Atlanta, Georgia. It is salaried and participates in a commission compensation structure with a 70/30 split. Legal authorization to work in the United States is required; visa sponsorship is unavailable.

Requirements

  • At least 2 years of Sales Development, lead generation, and/or sales experience in B2B environments, especially in the software industry.
  • Experience with cold calling and creating personalized emails.
  • Self-motivated and self-organized, with the ability to act without supervision or tight control.
  • Experience with Salesforce, Gong, LinkedIn, LinkedIn Sales Navigator, sales engagement tools such as Gong Engage and Outreach, ZooInfo, generative AI tools, and 6sense.
  • Outbound experience with Mid-Market companies of 100–999 employees.
  • Legal authorization to work in the United States; employment visa sponsorship is not available.

Nice To Haves

  • Experience with CPaaS, telecommunications, and/or multi-product suites.
  • A highly collaborative, team-oriented mindset.
  • Willingness to speak with prospects by phone and video.
  • Ability to work at a fast pace and have as many meaningful prospect interactions as possible each day.
  • A goal-oriented mindset.
  • Creativity in proposing ideas to help the team succeed.

Responsibilities

  • Perform outbound prospecting and contact potential clients by phone, video calls, email, LinkedIn, and other channels.
  • Find new leads through internet research and social media monitoring and messaging, using LinkedIn Navigator and other sales tools.
  • Qualify customers based on thorough knowledge of Vonage API platform products.
  • Maintain meticulous, detailed notes in the CRM system.
  • Schedule qualified meetings and demos for Account Managers.
  • Collaborate with marketing, Account Managers, and sales leadership to optimize performance.
  • Achieve monthly targets for qualified appointments and new sales opportunities.
  • Develop and maintain a territory plan with Account Managers for the assigned geography.
  • Develop strong working knowledge of Vonage’s API product suites.
  • Support Vonage API marketing efforts by assisting with online and other marketing campaigns.
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