Sales Development Representative (API/CPaaS) - Mid Market

Vonage•Atlanta, GA
•$46,000 - $61,000•Hybrid

About The Position

Vonage is hiring a Sales Development Representative to create, identify, and qualify new Mid-Market sales opportunities for its Communications APIs. The role is the first point of contact for potential Vonage API customers and aims to schedule qualified prospect meetings and demos for Account Managers. The SDR also helps refine sales and marketing strategy through interactions with prospects and has opportunities to develop B2B technology sales and marketing skills and grow into more senior roles across the organization.

Requirements

  • At least 2 years of Sales Development, lead generation, and/or sales experience in B2B environments, especially in the software industry.
  • Experience with cold calling and creating personalized emails.
  • Self-motivated and self-organized, with the ability to make things happen without supervision or tight control.
  • Experience with Salesforce, Gong, LinkedIn, LinkedIn Sales Navigator, sales engagement tools such as Gong Engage and Outreach, ZoomInfo, generative AI tools, and 6sense.
  • Outbound experience with Mid-Market companies of 100–999 employees.
  • Legal authorization to work in the USA; employment visa sponsorship is unavailable now or in the future.

Nice To Haves

  • Experience with CPaaS, telecommunications, and/or multi-product suites.
  • A highly collaborative, team-oriented mindset.
  • Willingness to speak with prospects by phone and video.
  • Ability to work at a fast pace and have many meaningful prospect interactions each day.
  • Goal-oriented mindset.
  • Creativity in developing ideas to help the team succeed.

Responsibilities

  • Conduct outbound prospecting and contact potential clients by phone, video calls, email, LinkedIn, and other channels.
  • Find new leads through internet research and social media monitoring and messaging, using LinkedIn Navigator and other sales tools.
  • Qualify customers based on knowledge of Vonage API platform products.
  • Keep detailed, accurate notes in the CRM system.
  • Schedule qualified meetings and demos for Account Managers.
  • Collaborate with marketing, Account Managers, and sales leadership to optimize performance.
  • Meet monthly targets for qualified appointments and new sales opportunities.
  • Develop and maintain a territory plan with Account Managers for the assigned geography.
  • Maintain strong working knowledge of Vonage’s API product suites.
  • Support Vonage API marketing efforts by assisting with online and other marketing campaigns.
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