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Counter Sales

Lehman Pipe and Plumbing Supply•Pompano Beach, FL
•Onsite

About The Position

The Counter Sales Representative provides customer service and support at the sales counter. The role includes helping customers select products, processing orders, responding to inventory inquiries, and creating a positive buying experience. The position is primarily in-store at the sales counter, with occasional interaction with the warehouse.

Requirements

  • High school diploma or equivalent.
  • Proven experience in counter sales, retail, or customer service.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Ability to stand for extended periods.
  • Ability to lift and move products up to 50 lbs as needed.

Nice To Haves

  • Additional education in sales or business.
  • Knowledge of industry-related products, such as hardware, automotive, or building materials.

Responsibilities

  • Greet and assist customers promptly and professionally at the sales counter.
  • Provide accurate product information, pricing, and availability details.
  • Process customer orders, returns, and exchanges efficiently.
  • Maintain a clean and organized counter area and ensure merchandise is properly displayed.
  • Collaborate with warehouse and delivery teams to fulfill customer orders.
  • Handle cash and credit transactions and maintain accurate records.
  • Build and maintain strong customer relationships to drive repeat business.
  • Stay informed about new products, promotions, and industry trends.
  • Assist in inventory management, including stock checks and replenishment.
  • Resolve customer issues and escalate complex problems to management when necessary.

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