Outside Sales Representative

Charter Communications•Fremont, OH

About The Position

As an Outside Sales Representative at Spectrum, you will engage face-to-face with prospective residential customers to introduce Spectrum’s telecommunications products and expand access to its high-speed data and communication services. You will assess customer needs, recommend suitable products, present sales proposals, complete sales documentation, and work toward monthly sales targets. The role involves working independently in assigned territories and contributing to team goals through sales meetings and training. Compensation includes a base salary and sales incentives; top performers may earn total compensation of over $100,000 per year. The position also offers free and discounted Spectrum internet, TV, and mobile services. Approximately 90% of the time is spent outdoors in all seasons, with possible exposure to inclement weather. Office time is minimal, and the role involves exposure to moderate noise levels. The representative must travel through local communities, work evenings and weekends as business needs dictate, and be able to lift and transport 10–20 pounds.

Requirements

  • High school diploma or equivalent work experience.
  • Ability to read, write, speak, and understand English.
  • Engaging interpersonal skills.
  • Ability to listen, develop needs-based sales strategies, and articulate pitches to sell products and services.
  • Strong personal drive and a passion for selling to prospective customers.
  • Ability to travel to and from assigned territories and company facilities, including during inclement weather.
  • Familiarity with computer operating systems and software applications, as well as consumer and commercial communication devices.
  • Ability to work evenings and weekends as business needs dictate.
  • Ability to work independently with little or no supervision.
  • Valid driver’s license, car insurance, satisfactory driving record, and access to a reliable personal vehicle.
  • Ability to travel door to door for extended periods through local communities.
  • Ability to lift and transport 10–20 pounds.

Nice To Haves

  • At least 2 years of sales or relevant work experience.
  • Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred.
  • Knowledge of cable or telecommunications services, particularly data networking fundamentals, and ability to educate consumers about related products and services.

Responsibilities

  • Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings.
  • Conduct consultative needs analyses and tailor product recommendations to prospective customers.
  • Present sales proposals that align with customer needs and highlight Spectrum’s solutions.
  • Complete required sales documentation accurately, including dispositioning, order entry, and reporting.
  • Participate in sales meetings and training sessions to support team goals and professional development.
  • Achieve monthly sales targets across high-speed data, mobile, landline phone, and video services.
  • Monitor competitors’ activities within the assigned territory and communicate relevant information to the manager.

Benefits

  • Competitive base salary plus sales incentives; top performers may earn total compensation of over $100,000 per year.
  • Free and discounted Spectrum internet, TV, and mobile services.
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