Outside Sales Representative Sales - Outside Sales

Builders FirstSource • Locust, NC

2d

About The Position

Builders FirstSource is seeking an experienced Outside Sales Representative to represent the company with large or complex customers. The role involves understanding customer needs, identifying suitable products and services, coordinating with inside technical and design teams, and developing proposals and sales contracts for residential, multifamily, and commercial projects. The representative also troubleshoots complex field issues, presents products and services, and identifies and develops new sales opportunities.

This position includes leadership contributions such as training and developing less experienced sales representatives, chairing meetings, and potentially acting in the Sales Manager’s capacity during the manager’s absence. The representative prepares reports and other documentation, pursues ongoing product and industry learning, and plans work to meet productivity goals while following safety procedures. Work is performed in both typical office settings and outdoor locations, including company and customer sites, and requires driving to customer locations.

Requirements

• Bachelor’s degree in Sales, Marketing, or a related field plus two years of prior sales experience, or an equivalent combination of education and experience.
• In-depth knowledge of company products, services, production processes, and product standards.
• In-depth understanding of sales and customer service policies and procedures.
• Ability to maintain confidentiality regarding sensitive company and customer information.
• Professionalism, diplomacy, and tact in representing the company.
• Highly effective selling skills and ability to achieve aggressive sales goals and objectives.
• Strong presentation skills, including the ability to present complex subject matter to audiences with limited expertise.
• Ability to prioritize work, manage time effectively, and work unsupervised.
• Well-developed interpersonal and influencing skills, including the ability to work with different levels of customer organizations, including senior management.
• Ability to train and develop less experienced Outside Sales Representatives.
• Attention to detail.
• Proficiency in Office Suite.
• Valid driver’s license.
• Ability to frequently lift and carry up to 25 pounds and occasionally up to 80 pounds.

Responsibilities

• Represent the company throughout the sales process by gathering customer needs and design specifications and coordinating with inside technical and design staff to develop sales proposals.
• Handle complex or highly specialized customer requirements.
• Develop sales contracts for residential, multifamily, and commercial projects by collecting specifications from clients’ engineers or architects of record and communicating needs and changes to technical staff and management.
• Troubleshoot difficult or complex field issues.
• Plan and conduct sales presentations and prepare demonstrations of company products and services.
• Research, identify, and solicit new customers and generate sales opportunities based on client needs, industry competition, and product and service benefits.
• Keep customers informed about products and services and explain how they address current or future requirements.
• Contribute in a leadership capacity, including chairing meetings, acting in the Sales Manager’s capacity during their absence, and training and developing less experienced sales staff.
• Prepare recurring and special reports, forms, and other documentation as required.
• Attend company-sponsored training to expand sales, product, and industry knowledge, and potentially present at training programs for less experienced Outside Sales Representatives.
• Plan and pace work to meet daily, weekly, project, or team productivity goals.
• Follow safety procedures and practices, attend required safety meetings, and potentially recommend safety improvements.
• Carry out other duties as assigned.

Benefits

• Competitive, affordable benefits designed to support employees and their families.
• Professional development and company-sponsored training.
• Access to tools and technologies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level