Outside Sales Representative Sales - Outside Sales

Builders FirstSource•Colorado Springs, CO

About The Position

The Outside Sales Representative represents the company with its largest or most complex customers, identifies customer needs, and recommends products and services that meet those needs. The role coordinates between customers and inside technical/design staff to develop proposals and sales contracts for residential, multi-family, and commercial projects, including gathering specifications from clients’ engineers or architects of record. The representative handles complex customer requirements and difficult field issues, conducts presentations and product demonstrations, and researches and solicits new customers. The position also contributes to team development by helping train less experienced sales representatives and may act in the Sales Manager’s capacity during the manager’s absence. The role has no supervisory responsibilities.

Requirements

Bachelor’s degree in Sales, Marketing, or a related field plus two years of prior sales experience, or an equivalent combination of education and experience.
In-depth knowledge of company products, services, production processes, and product standards.
In-depth understanding of sales and customer service policies and procedures.
Ability to maintain confidentiality regarding sensitive company and customer-specific information.
Professionalism, diplomacy, and tact in representing the company.
Highly effective selling skills and ability to achieve aggressive sales goals and objectives.
Strong presentation skills, including the ability to present complex subject matter to audiences without expertise in the topic.
Ability to prioritize work, manage time effectively, and work unsupervised.
Well-developed interpersonal and influencing skills, including the ability to interact effectively with different levels of customer organizations, including senior management.
Ability to use background and experience to train and develop less experienced Outside Sales Representatives.
Attention to detail.
Proficiency in Office Suite.
Valid driver’s license.
Ability to lift and carry up to 25 pounds frequently and up to 80 pounds on occasion.
Ability to work in typical office environments and at outside locations subject to temperature and weather variations, including company and customer sites, and drive to customer locations.

Responsibilities

Represent the company during the sales process by gathering customer needs and design specifications and liaising with inside technical/design staff to develop sales proposals.
Handle complex or highly specialized customer requirements.
Develop sales contracts for residential, multi-family, and commercial projects by gathering specifications from the client’s engineer or architect of record and communicating needs and changes to technical staff and management.
Troubleshoot difficult or complex field issues.
Plan and conduct sales presentations for current and prospective customers.
Create professional demonstrations or presentations of company products and services and explain how they address specific customer needs.
Research, identify, and solicit new customers.
Generate sales opportunities by researching client needs and industry competition and demonstrating product and service features and benefits.
Keep customers updated on products and services and explain how they meet current or future requirements.
Help train and develop less experienced sales staff, including providing training to less experienced Outside Sales Representatives.
Chair meetings or act in the Sales Manager’s capacity during the manager’s absence, as needed.
Prepare recurring and special reports, forms, and other documentation for management as required.
Attend company-sponsored training to improve sales techniques and product and industry knowledge; may present at training programs for less experienced representatives.
Plan and pace work to meet daily, weekly, project, or team productivity goals.
Follow safety procedures and practices, attend safety meetings as required, and potentially recommend safety improvements.
Carry out other duties as assigned.