Outside Sales Representative Outside Sales

Builders FirstSource•Mercedes, TX

About The Position

Under direct supervision, the Outside Sales Representative represents the company at customer sites, providing sales and customer service. The role supports sales by gathering information about customer needs and design specifications for technical staff and serving as a liaison between customers and company teams. Most daily activities take place away from the employer’s place of business, making sales calls and obtaining orders or service and product contracts. Sales commissions may or may not be available. The representative builds knowledge of sales techniques, the industry, company products and services, and relevant policies and procedures. Initially, the employee accompanies experienced Outside Sales Representatives or the Sales Manager on customer calls. As experience and knowledge grow, the representative participates in the sales process, collects customer and design information, coordinates with technical/design and production staff, develops and delivers presentations, and prepares customer quotes. Work during the learning phase is reviewed and approved by a senior representative or Sales Manager. The role has no supervisory responsibilities. Work takes place in both typical office environments and outdoor locations, including customer sites, with exposure to changing temperatures and weather. The work involves driving to customer locations and may include walking on uneven ground at potential construction sites. The employee must frequently lift and carry up to 25 pounds and occasionally up to 80 pounds.

Requirements

Bachelor’s degree in Sales, Marketing, or a related field, plus 0–2 years of industry sales experience, or an equivalent combination of education and experience.
Effective presentation skills.
Effective interpersonal and influencing skills.
Professionalism, diplomacy, and tact to portray a positive manner.
Ability to quickly develop expertise in company products, services, policies, procedures, and practices.
Attention to detail.
Ability to maintain confidentiality and protect sensitive and customer-specific information.
Proficiency in Office Suite.
Valid driver’s license.

Responsibilities

Develop knowledge of effective sales techniques, the industry, company products and services, and company policies and procedures.
Attend company-sponsored training, conferences, trade shows, and professional organization meetings.
Accompany experienced Outside Sales Representatives or the Sales Manager on customer calls to learn sales and customer service techniques.
Collect information about customer needs and design specifications and act as an intermediary among customers, inside technical/design staff, and production staff when developing sales proposals.
Understand customer needs and match them with company products and services.
Present information about company products and services to customers.
Identify potential customers, pursue leads, and gather market intelligence about opportunities and competitors.
Develop sales presentations for current and prospective customers, subject to review and approval, and conduct presentations explaining how the company can meet customer requirements.
Prepare product quotes for customers.
Prepare required recurring and special reports, forms, and other documentation.
Observe safety procedures and practices, attend safety meetings as required, and potentially recommend safety improvements.
Carry out other duties as assigned.