Outside Sales Representative Sales - Outside Sales

Builders FirstSource • Silver Spring, MD

14h • $90,000 - $110,000

About The Position

Builders FirstSource is hiring an Outside Sales Representative to represent the company with its largest or most complex customers. The role involves understanding customer needs, identifying products and services that meet those needs, and coordinating with technical and design staff to develop sales proposals. The representative handles complex customer requirements, develops sales contracts for residential, multifamily, and commercial projects, troubleshoots field issues, and presents the company’s products and services to current and prospective customers.

The role also includes leadership contributions such as helping train and develop less experienced sales representatives and potentially acting in the Sales Manager’s capacity during an absence. The representative prepares reports and documentation, develops sales and product knowledge through training, and manages their own work to meet productivity goals. Work takes place in typical office environments and at company and customer sites, including outdoor locations with varying temperatures and weather. The role requires driving to customer locations and lifting and carrying materials.

Requirements

• Bachelor’s degree in Sales, Marketing, or a related field plus two years of prior sales experience, or an equivalent combination of education and experience.
• In-depth knowledge of company products, services, production processes, and product standards.
• In-depth understanding of sales and customer-service policies and procedures.
• Ability to maintain confidentiality of sensitive company and customer information.
• Professionalism, diplomacy, and tact in representing the company.
• Highly effective selling and presentation skills, including presenting complex subject matter to audiences without expertise in the topic.
• Ability to achieve aggressive sales goals and objectives.
• Ability to prioritize work, manage time effectively, and work unsupervised.
• Well-developed interpersonal and influencing skills, including the ability to interact effectively with different levels of customer organizations, including senior management.
• Ability to train and develop less experienced Outside Sales Representatives.
• Attention to detail.
• Proficiency in Office Suite.
• Valid driver’s license.
• Ability to lift and carry up to 25 pounds frequently and occasionally up to 80 pounds.

Responsibilities

• Represent the company in the sales process by gathering customer needs and design specifications and coordinating between customers and inside technical/design staff.
• Develop sales proposals and contracts for residential, multifamily, and commercial projects using specifications from clients’ engineers or architects of record.
• Troubleshoot complex or difficult field issues.
• Plan and conduct sales presentations and demonstrations for current and prospective customers.
• Research, identify, and solicit new customers and generate sales opportunities.
• Keep customers informed about products and services and explain how they meet current or future requirements.
• Help train and develop less experienced sales staff; may provide training to less experienced Outside Sales Representatives.
• May act in the Sales Manager’s capacity during their absence and may chair meetings.
• Prepare recurring and special reports, forms, and other management documentation as required.
• Attend company-sponsored training to expand sales techniques, product knowledge, and industry knowledge; may present at training programs.
• Plan and pace work to meet daily, weekly, project, or team productivity goals.
• Observe safety procedures, attend safety meetings, and may recommend safety improvements.
• Carry out other duties as assigned.

Benefits

• Competitive, affordable benefits designed to support employees and their families.
• Training, tools, and technologies to support professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level