Outside Sales Representative Sales - Outside Sales
About The Position
Builders FirstSource is seeking an Outside Sales Representative to represent the company with its largest or most complex customers. The role requires understanding customer needs, identifying products and services that meet those needs, and coordinating with inside technical and design staff to develop sales proposals and contracts. The representative handles complex customer requirements, troubleshoots difficult field issues, and presents company products and services to current and prospective customers. This position also has a leadership and development component: the representative may help train less experienced sales staff, present at training programs, and act in the Sales Manager’s capacity during their absence. The role involves working in office and outside environments, visiting company and customer sites, and driving to customer locations.
Requirements
- Bachelor’s degree in Sales, Marketing, or a related field plus two years of prior sales experience, or an equivalent combination of education and experience.
- In-depth knowledge of company products, services, production processes, and product standards.
- In-depth understanding of sales and customer service policies and procedures.
- Ability to maintain confidentiality of sensitive company and customer information.
- Professionalism, diplomacy, and tact in representing the company.
- Effective selling skills and ability to achieve aggressive sales goals and objectives.
- Strong presentation skills, including the ability to present complex subject matter to audiences with limited expertise.
- Ability to prioritize work, manage time effectively, and work unsupervised.
- Well-developed interpersonal and influencing skills, including the ability to interact effectively with different levels of customer organizations, including senior management.
- Ability to use background and experience to train and develop less experienced Outside Sales Representatives.
- Attention to detail.
- Proficiency in Office Suite.
- Valid driver’s license.
- Ability to lift and carry up to 25 pounds frequently and up to 80 pounds occasionally.
Responsibilities
- Represent the company during the sales process by gathering customer needs and design specifications and coordinating with inside technical/design staff to develop proposals.
- Develop sales contracts for residential, multi-family, and commercial projects by collecting specifications from clients’ engineers or architects and communicating needs and changes to technical staff and management.
- Troubleshoot complex or difficult-to-resolve field issues.
- Plan and conduct sales presentations and demonstrations for current and prospective customers.
- Research, identify, and solicit new customers; generate sales opportunities through research into client needs and industry competition, and by demonstrating product and service benefits.
- Keep customers informed about products and services and explain how they meet current or future requirements.
- Participate in leadership activities, including chairing meetings, acting as Sales Manager during their absence, and helping train and develop less experienced sales staff.
- Prepare recurring and special reports, forms, and other documentation for management as required.
- Attend company-sponsored training to develop sales techniques and product and industry knowledge; may present at training programs for less experienced Outside Sales Representatives.
- Plan and pace work to meet daily, weekly, project, or team productivity goals.
- Observe safety procedures and practices, attend safety meetings as required, and possibly recommend safety improvements.
- Carry out other duties as assigned.
Benefits
- Competitive, affordable benefits for employees and their families; specific benefits are not listed.
- Eligibility for an additional incentive, subject to the applicable location’s active incentive plan and its terms and conditions.
- Training, tools, and technologies to support professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
