Outside Sales Representative Sales - Outside Sales

Builders FirstSource • Wilmington, DE

6h

About The Position

Builders FirstSource is seeking an Outside Sales Representative to represent the company with large or complex customers. The role involves understanding customer needs, identifying suitable products and services, and coordinating with inside technical and design staff to develop proposals and sales contracts. The representative handles complex customer requirements, troubleshoots field issues, conducts presentations, and develops new sales opportunities. The position also contributes to team development through training and leadership support, including potentially acting in the Sales Manager’s capacity during an absence. Work takes place in typical office environments and at company and customer sites, including outdoor locations with varying temperatures and weather. The role requires driving to customer locations and lifting and carrying materials.

Requirements

• Bachelor’s degree in Sales, Marketing, or a related field plus two years of prior sales experience, or an equivalent combination of education and experience.
• In-depth knowledge of company products, services, production processes, and product standards.
• In-depth understanding of sales and customer-service policies and procedures.
• Ability to maintain confidentiality regarding sensitive company and customer information.
• Professionalism, diplomacy, and tact in representing the company.
• Effective selling skills and ability to achieve aggressive sales goals and objectives.
• Effective presentation skills, including the ability to explain complex subject matter to audiences without expertise in the topic.
• Ability to prioritize work, manage time effectively, and work unsupervised.
• Well-developed interpersonal and influencing skills, including the ability to interact effectively with different levels of customer organizations, including senior management.
• Ability to use background and experience to train and develop less experienced Outside Sales Representatives.
• Attention to detail.
• Proficiency in Office Suite.
• Valid driver’s license.
• Ability to lift and carry up to 25 pounds frequently and up to 80 pounds occasionally.

Responsibilities

• Represent the company in the sales process by gathering customer needs and design specifications and liaising with inside technical and design staff to develop sales proposals.
• Develop sales contracts for residential, multi-family, and commercial projects by collecting specifications from clients’ engineers or architects and communicating needs and changes to technical staff and management.
• Troubleshoot difficult or complex field issues.
• Plan and conduct sales presentations for current and prospective customers, including demonstrations of company products and services.
• Research, identify, and solicit new customers, generating sales opportunities through research into customer needs and industry competition and by demonstrating product and service benefits.
• Keep customers updated on products and services and explain how they address current or future requirements.
• Participate in a leadership role, including chairing meetings, acting in the Sales Manager’s capacity during an absence, and helping train and develop less experienced sales staff.
• Prepare recurring and special reports, forms, and other documentation for management as required.
• Attend company-sponsored training to enhance sales techniques and product and industry knowledge; may present at training programs for less experienced Outside Sales Representatives.
• Plan and pace work to meet daily, weekly, project, or team productivity goals.
• Follow safety procedures and practices, attend safety meetings as required, and potentially recommend improvements to safety procedures.
• Carry out other duties as assigned.

Benefits

• The company describes its benefits as competitive and affordable plans intended to support employees and their families; specific offerings are not listed in the posting.
• Professional development and company-sponsored training.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior