Outside Sales Representative Sales - Outside Sales

Builders FirstSource • Greensboro, NC

2d • Onsite

About The Position

Builders FirstSource is seeking an Outside Sales Representative to represent the company with its largest or most complex customers. The role requires in-depth knowledge of company products and services to understand customer needs and identify suitable solutions. The representative may take a leadership role in training and developing less experienced sales staff and may act as Sales Manager during the manager’s absence.

The position works with customers and internal technical/design staff to develop sales proposals and contracts for residential, multi-family, and commercial projects. It also involves resolving complex field issues, presenting products and services, identifying new customers and sales opportunities, and keeping customers informed about offerings. The representative plans and manages their own work to meet productivity goals, follows safety practices, and completes reports and other assigned duties.

Work takes place in typical office environments and outdoors at company and customer sites, with exposure to varying temperatures and weather. The role involves driving to customer locations and lifting and carrying up to 25 pounds frequently and up to 80 pounds occasionally. Builders FirstSource highlights professional development, training, tools, and technologies, and offers competitive benefits; details are available at bldrbenefits.com.

Requirements

• Bachelor’s degree in Sales, Marketing, or a related field plus two years of prior sales experience, or an equivalent combination of education and experience.
• In-depth knowledge of company products, services, production processes, and product standards.
• In-depth understanding of sales and customer-service policies and procedures.
• Ability to maintain confidentiality regarding sensitive company and customer information.
• Professionalism, diplomacy, and tact in representing the company.
• Effective selling skills and ability to achieve aggressive sales goals and objectives.
• Strong presentation skills, including the ability to present complex subject matter to audiences who may lack expertise in the topic.
• Ability to prioritize work, manage time effectively, and work unsupervised.
• Interpersonal and influencing skills, including the ability to interact effectively with varied levels of customer organizations, including senior management.
• Ability to use experience and background to train and develop less experienced Outside Sales Representatives.
• Attention to detail.
• Proficiency in Office Suite.
• Valid driver’s license.
• Ability to lift and carry up to 25 pounds frequently and up to 80 pounds occasionally.

Responsibilities

• Represent the company during the sales process by gathering customer needs and design specifications and coordinating with internal technical/design staff on proposals.
• Develop sales contracts for residential, multi-family, and commercial projects by obtaining specifications from clients’ engineers or architects and communicating needs and changes to technical staff and management.
• Troubleshoot difficult or complex field issues.
• Plan and conduct sales presentations and demonstrations for current and prospective customers.
• Research, identify, and solicit new customers, generating opportunities through research on customer needs and industry competition and by demonstrating company products and services.
• Keep customers informed about products and services and explain how they address current or future requirements.
• Take a leadership role, including chairing meetings, acting in the Sales Manager’s capacity during their absence, and helping train and develop less experienced sales staff.
• Prepare recurring and special reports, forms, and other documentation as required.
• Attend company-sponsored training to develop sales techniques and product and industry knowledge; may present at training programs for less experienced representatives.
• Plan and pace work to meet daily, weekly, project, or team productivity goals.
• Observe safety procedures, attend required safety meetings, and potentially recommend safety improvements.
• Carry out other duties as assigned.

Benefits

• Competitive, affordable benefits designed to support employees and their families.
• Professional development and access to training, tools, and technologies.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior