Outside Sales Representative Sales - Outside Sales

Builders FirstSource•Greensboro, GA

About The Position

The Outside Sales Representative represents the company in sales activities, especially with large or complex customers. The role identifies customer needs and recommends products and services, develops proposals and sales contracts, and coordinates customer requirements with internal technical, design, and management staff. It also includes a leadership role supporting the training and development of less experienced sales representatives and may include acting in the Sales Manager’s capacity during their absence. The position serves customers across residential, multi-family, and commercial projects; handles complex customer requirements and field issues; and develops new sales opportunities through customer and industry research, presentations, demonstrations, and ongoing communication. The representative also prepares reports and other documentation, pursues training to develop product and sales knowledge, and follows company safety procedures. Work takes place in typical office environments and at company and customer sites, including outdoor locations subject to temperature and weather variations. The job involves driving to customer locations and lifting and carrying up to 25 pounds frequently and, on occasion, up to 80 pounds.

Requirements

Bachelor’s degree in Sales, Marketing, or a related field plus two years of prior sales experience, or an equivalent combination of education and experience.
In-depth knowledge of company products, services, production processes, and product standards.
In-depth understanding of sales and customer service policies and procedures.
Ability to maintain confidentiality of sensitive company and customer-specific information.
Professionalism, diplomacy, and tact in representing the company.
Highly effective selling and presentation skills, including the ability to present complex material to audiences without topic expertise.
Ability to achieve aggressive sales goals and objectives.
Ability to prioritize work, manage time effectively, and work unsupervised.
Well-developed interpersonal and influencing skills, including the ability to interact effectively with varied levels of customer organizations, including senior management.
Ability to use background and experience to train and develop less experienced Outside Sales Representatives.
Attention to detail.
Proficiency in Office Suite.
Valid driver’s license.
Ability to lift and carry up to 25 pounds frequently and up to 80 pounds on occasion.
Ability to work in office and outdoor locations with temperature and weather variations and to drive to customer locations.

Responsibilities

Represent the company during the sales process by gathering customer needs and design specifications and coordinating with internal technical and design staff on sales proposals.
Handle complex or highly specialized customer requirements.
Develop sales contracts for residential, multi-family, and commercial projects by gathering specifications from the client’s engineer or architect of record and communicating needs and changes to technical staff and management.
Troubleshoot difficult or complex field issues.
Plan and conduct sales presentations and product demonstrations for current and prospective customers.
Research, identify, and solicit new customers and generate sales opportunities through research into client needs, industry competition, and company product and service benefits.
Keep customers informed about products and services and explain how they meet current or future requirements.
Help train and develop less experienced sales staff, including Outside Sales Representatives; may chair meetings, provide training, and act in the Sales Manager’s capacity during their absence.
Prepare recurring and special reports, forms, and other documentation as required by management.
Attend company-sponsored training to enhance sales techniques and product and industry knowledge; may present at training programs for less experienced Outside Sales Representatives.
Plan and pace work to meet daily, weekly, project, or team productivity goals.
Follow safety procedures, attend required safety meetings, and potentially recommend safety improvements.
Carry out other duties as assigned.