Outside Sales Representative Sales - Outside Sales
About The Position
Builders FirstSource is hiring an Outside Sales Representative to represent the company with its largest or most complex customers. The role involves understanding customer needs, identifying suitable products and services, and coordinating with inside technical and design staff to develop sales proposals and contracts. The representative also helps train and develop less experienced sales staff and may act as Sales Manager during the manager’s absence. This position serves customers across residential, multi-family, and commercial projects. It includes troubleshooting complex field issues, presenting company products and services, finding new customers, preparing reports, pursuing sales and productivity goals, and following safety practices. Work takes place in a typical office environment and at company and customer sites, including outdoor locations with temperature and weather variations; driving to customer locations is required.
Requirements
- Bachelor’s degree in Sales, Marketing, or a related field plus two years of prior sales experience, or an equivalent combination of education and experience.
- In-depth knowledge of company products, services, production processes, and product standards.
- In-depth understanding of sales and customer-service policies and procedures.
- Ability to maintain confidentiality regarding sensitive company and customer information.
- Professionalism, diplomacy, and tact in representing the company.
- Effective selling skills and ability to achieve aggressive sales goals and objectives.
- Effective presentation skills, including presenting complex subjects to audiences without expertise in the topic.
- Ability to prioritize work, manage time effectively, and work unsupervised.
- Strong interpersonal and influencing skills, including ability to interact effectively with different levels of customer organizations, including senior management.
- Ability to use background and experience to train and develop less experienced Outside Sales Representatives.
- Attention to detail.
- Proficiency in Office Suite.
- Valid driver’s license.
- Ability to lift and carry up to 25 pounds frequently and, on occasion, up to 80 pounds.
Responsibilities
- Represent the company during the sales process by gathering customer needs and design specifications and coordinating with inside technical and design staff to develop sales proposals.
- Develop sales contracts for residential, multi-family, and commercial projects by gathering specifications from clients’ engineers or architects of record and communicating needs and changes to technical staff and management.
- Troubleshoot difficult or complex field issues.
- Plan and conduct sales presentations for current and prospective customers, including professional product and service demonstrations tailored to customer needs.
- Research, identify, and solicit new customers; generate sales opportunities by researching client needs and industry competition and demonstrating product and service benefits.
- Keep customers informed about products and services and explain how they meet current or future requirements.
- Help train and develop less experienced sales staff; provide training to less experienced Outside Sales Representatives as needed.
- Take a leadership role, including chairing meetings and acting in the Sales Manager’s capacity during their absence.
- Prepare recurring and special reports, forms, and other documentation as required.
- Attend company-sponsored training to improve sales techniques and product and industry knowledge; may present at training programs for less experienced Outside Sales Representatives.
- Plan and pace work to meet daily, weekly, project, or team productivity goals.
- Follow safety procedures and practices, attend required safety meetings, and recommend safety improvements when appropriate.
- Carry out other duties as assigned.
Benefits
- Competitive, affordable benefits designed to support employees and their families.
- Professional development and access to training, tools, and technologies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
