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The Outside Sales Representative (OSR) drives incremental sales growth and profitability through account relationships, with a focus on Complex Business Expansion and new business development. The role monitors key performance indicators for assigned professional customers and works with the Pro Sales Manager to meet or exceed sales and margin plans. The OSR uses data, customer insights, and Pro customer satisfaction results to understand customer perspectives and guide local decisions and strategies that improve competitive position and capability adoption. The OSR represents The Home Depot Pro brand in the community, develops new business and existing customer accounts, and sells enterprise products and services. The role partners with an Inside Sales Support Representative to support customers through quoting, ordering, and transactions, manages customer communications and a sales pipeline in Salesforce, and conducts sales appointments and prospecting within an assigned territory. The position typically reports to the Pro Sales Manager and has no direct reports. It typically requires overnight travel 20% to 50% of the time. Most work is spent sitting, standing, or walking, with occasional handling of materials or equipment weighing 8–20 pounds. The working environment is typically comfortable, with regular exposure to temperature extremes, moving machinery, loud noise, and fumes that may cause noticeable discomfort or moderate risk of accident or illness.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED

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