Robotics Clinical Sales Representative

Zimmer US, Inc. • Philadelphia, PA

5d • $85,000 - $95,000

About The Position

The Robotics Clinical Specialist is part of Zimmer Biomet’s Technology Launch team and promotes and supports technology-centric product launches at key customer accounts. As part of the program development team, the specialist educates, trains, and assists key stakeholders in the sustainable use of technology, helping customers achieve their technology program goals. The position includes developing account-specific launch plans, training surgical teams on the ROSA™ system and other technologies, onboarding new accounts, supporting technology upgrades, and providing clinical support during cases. The role also involves administrative duties and maintaining customer satisfaction through timely responses, effective communication, and professional conduct. Annual training and compliance with internal communication and documentation policies are required. Travel expectations are up to 75%.

Requirements

• Minimum of 1–3 years of clinical sales experience, or one year of orthopedic sales or case coverage experience.
• Strong interpersonal and communication skills.
• Strong presentation and demonstration skills.
• Proven track record of achieving strong results.

Nice To Haves

• Bachelor's degree in Business, Sales, Marketing, or a technical discipline preferred.
• An associate’s degree with equivalent experience will be considered.

Responsibilities

• Develop account-specific launch plans to enable locally sustainable support and use of new technologies.
• Lead surgical teams through training pathways to educate and train surgeons, staff, and administrators on the ROSA™ system and other technologies.
• Partner with the Technology Solutions Manager and Field Service technicians to onboard new accounts.
• Attend system installations, provide in-service training to relevant facility staff, train local implant sales colleagues, and provide clinical support during enabling technology cases.
• Support advanced technology upgrades as required.
• Complete key administrative duties.
• Promote customer satisfaction by responding to inquiries promptly, communicating clearly and effectively, and maintaining a professional appearance.
• Follow internal communication and documentation policies (QA).
• Attend annual trainings as required.

Benefits

• Development opportunities.
• Employee resource groups (ERGs).
• Flexible working environment.
• Location-specific competitive total rewards.
• Wellness incentives.
• Culture of recognition and performance awards.
• Base salary of $85,000–$95,000 USD with a $50,000 USD incentive.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree