Field Sales Representative

AT&T•Durham, NC

5d•$60,300 - $100,000•Onsite

About The Position

AT&T Field Sales Representatives bring customized, white-glove experiences directly to customers in their homes. Representatives work independently, meeting existing customers at scheduled appointments and presenting personalized sales interactions. The role includes hands-on demonstrations, Wi-Fi assessments, technology delivery, issue resolution, and sales of AT&T services. The position offers uncapped commission potential; stated earnings are $60,300 to $100,000, including hourly pay and commission, assuming sales goals are met or exceeded. Individual starting compensation may vary based on geography, experience, expertise, and education or training. Paid training, coaching, mentoring, and ongoing learning are provided. A company vehicle is provided for official business use only, along with a company-paid device and service plan. The role requires a varied schedule that includes evenings, weekends, and holidays. The position is listed as 40 weekly hours and regular employment, with locations in Apex, Cary, Chapel Hill, Durham, Garner, Knightdale, and Raleigh, North Carolina.

Requirements

Demonstrated success in commission sales and achieving sales targets.
Proficient in upselling techniques that enhance customer value and satisfaction.
Strong verbal communication skills and the ability to build rapport quickly.
Valid driver’s license.
Successful completion of a background check, including drug screening, criminal history, and motor vehicle record review, is required for employment.

Nice To Haves

At least 1 year of commission sales and outside sales experience is highly preferred.

Responsibilities

Meet existing customers at scheduled appointments provided by AT&T.
Deliver personalized, in-home sales interactions and represent AT&T to customers.
Conduct hands-on demonstrations and Wi-Fi assessments, deliver technology, and resolve customer issues.
Use negotiation and communication skills to make sales and achieve sales goals.
Upsell products and services to enhance customer value and satisfaction.
Drive using a valid driver’s license; the company vehicle is for official business use only.
Work a varied schedule that includes evenings, weekends, and holidays.

Benefits

Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, with eligibility and amounts varying by bargaining group and service tenure.
Sick leave.
Paid parental leave.
Adoption reimbursement.
Short-term and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs.
Employee Assistance Programs (EAP).
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.
Company-paid device and service plan.
Paid training, coaching, mentoring, and ongoing learning opportunities.