Regional Manager Jobs

About The Position

Requirements

• Travel Required
• Registered Nurse or Healthcare related background required
• Previous Management experience preferred
• Understanding of CMS regulations
• Basic Use Microsoft Office including PowerPoint, Word, Excel, and Outlook
• Unencumbered driver’s license
• CPR certification
• Must be able to do light lifting of at least 20 lbs.
• Requires mental, visual, and auditory attention to patients, customers, and staff.
• Requires travel between facilities.

Nice To Haves

• Leadership
• Reliability
• Excellent Communication

Responsibilities

• Oversees multiple locations and all direct reports (Charge Nurses, Dialysis Technicians, and Dialysis Assistants) in the subacute dialysis setting.
• Accountable for customer service, staffing, operations within budgetary constraints, regulatory compliance, and CRS policies and procedures.
• Provides input into the development of staffing and supply budgets, monitoring, assessment, and adjustment due to census fluctuations.
• Tracks compliance with financial goals related to hours and cost per treatment.
• Assures timely and accurate billing procedures.
• Identifies opportunities and develops plans for revenue enhancement and growth of services.
• Responsible for interviewing, hiring, and retention of appropriate staff to maintain proper staffing ratios.
• Responsible for coaching, training, and overseeing performance of direct report staff.
• Provides continuing education opportunities as needs are identified.
• Conducts regular staff meetings to share information and concerns.
• Maintains effective communication processes with COO and all CRS employees, including department heads and support staff.
• Promotes quality standards through utilization of KDOQ guidelines, ESRD, regulatory requirements, and CRS professional standards of care.
• Assures quality patient outcomes and professional standards of care.
• Provides for periodic chart audits and data collection for analysis of quality indicators.
• Tracks and trends data to determine the need for policy change and/or facility practice.
• Prepares monthly QAPI data and summary and presents at monthly Corporate QAPI to Medical Director, ensuring implementation of action plans.
• Prepares weekly report of unit activities and reports at Management Meeting.
• Conducts monthly documentation audits.
• Conducts monthly facility audits.
• Follows up on Adverse Occurrence reports and conducts Root Cause Analysis as needed.
• Ongoing maintenance and development of policies and procedures that reflect practice and assure safety and regulatory compliance.
• Reports and follows up on equipment repairs.
• Ensures timely and appropriate action to state survey recommendations.
• Provides for and maintains patient, staff, and facility confidentiality.
• Serves as a patient advocate.
• Supports and participates in customer relations and marketing efforts.
• Facilitates collaborative working relationships.
• Promotes positive customer service strategies with staff.
• Provides excellent customer service to all external and internal customers including patients, families, nursing home staff, CRS staff, and physicians.
• Takes initiative and action to respond, resolve, and follow up regarding customer service issues with all customers in a timely manner.

Benefits

• Medical, dental, and vision insurance
• Time and half pay for worked holidays
• Short- and long-term disability benefits
• 401k match of 50% up to 6% of salary
• Earned Paid Time Off (PTO)
• Discounts through Nectar recognition platform
• Employer-paid Employee Assistance Program (EAP)