Regional Business Development Manager

Caliber Holdings • Lewisville, TX

2d

About The Position

The Regional Business Development Manager brings new retail business to the Protech organization through a structured, consultative sales approach. The role assists new customers with account setup and training to help maximize sales, profits, productivity, and customer satisfaction. It develops and maintains productive, long-term client relationships and advises existing clients on products, industry updates, and their individual needs. The manager works with customers to achieve or maintain monthly volume targets, monitors service and delivery performance, and coordinates with operational counterparts to ensure customer satisfaction and commitments are met before handing off account management responsibilities. The position also serves as a liaison among accounts, company staff, and Accounts Receivable to build and maintain healthy financial relationships, and uses customer feedback to recommend product or service modifications.

Requirements

• Minimum 2 to 4 years of sales, account management, or similar experience.
• High school diploma or equivalent required.
• Excellent interpersonal and written and verbal communication skills.
• Solid organizational and follow-up skills.
• Demonstrated ability to attain high levels of internal and external customer satisfaction.
• Entrepreneurial spirit, including finding creative ways to accomplish company goals within set parameters.
• Valid driver's license required.
• Availability to travel up to 50%.
• Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

• Associate or bachelor's degree preferred.

Responsibilities

• Bring on new retail business through a structured consultative sales approach.
• Assist new customers with account setup and provide training support to help maximize sales, profits, productivity, and customer satisfaction.
• Develop and maintain long-term client relationships through visits, phone calls, letters, and corporate support materials.
• Advise existing clients on current products, industry updates, and individual client needs.
• Work with customers to increase or maintain monthly volume targets and monitor service, delivery, and performance.
• Coordinate with operational counterparts to ensure customer satisfaction and fulfillment of commitments, and arrange the eventual handoff of account management responsibilities.
• Liaise among accounts, company staff, and Accounts Receivable to build and maintain healthy financial relationships.
• Use customer feedback to recommend modifications to products or services.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED