Regional Business Development Manager

Caliber Collision • Lewisville, TX

3d

About The Position

The Regional Business Development Manager brings new retail business to the Protech organization using a structured, consultative sales approach. The role supports new customers with account setup and training to help maximize sales, profits, productivity, and customer satisfaction. It also develops and maintains long-term client relationships, advises existing clients on products and industry updates, and works with customers and operational teams to meet volume targets and service commitments. The position serves as a liaison among customer accounts, company staff, and Accounts Receivable to support healthy financial relationships, and uses customer feedback to recommend product or service modifications.

Requirements

• Minimum 2 to 4 years of sales, account management, or similar experience.
• High school diploma or equivalent required.
• Excellent interpersonal and written and verbal communication skills.
• Solid organizational and follow-up skills.
• Demonstrated ability to attain high levels of internal and external customer satisfaction.
• Entrepreneurial spirit, including finding creative ways to accomplish company goals within set parameters.
• Valid driver's license required.
• Availability to travel up to 50%.
• Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

• Associate or bachelor's degree preferred.

Responsibilities

• Bring new retail business to the Protech organization through a structured consultative sales approach.
• Assist new customers with account setup and training support to maximize sales, profits, productivity, and customer satisfaction.
• Develop and maintain productive, long-term client relationships through visits, phone calls, letters, and corporate support materials.
• Advise existing clients on current products and industry updates, and determine individual client needs.
• Work with customers to increase or maintain monthly volume targets and monitor service, delivery, and performance.
• Work with operational counterparts to ensure customer satisfaction, meet commitments, and transition accounts to account management.
• Act as a liaison between accounts, company staff, and Accounts Receivable to build and maintain healthy financial relationships.
• Use customer feedback to recommend modifications to products and services.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED