Practice Administrator Jobs

About The Position

Requirements

• Current NYS Registered Nursing license required.
• Current BLS required.
• BSN in nursing required.
• A minimum of 5 years of clinical nursing that includes experience with nursing assessment, patient education, and nursing care plan development.
• Clinical triage experience required.
• Leadership experience, 1-2 years in a clinical setting required; ambulatory care setting preferred.
• Excellent analytical and interpersonal communication skills necessary to correspond with patients, families, providers and third party payers.
• Demonstrated ability to work collaboratively with physicians and other professionals in a direct and positive manner.
• Demonstrated ability to lead a clinical team and mentor non-licensed clinical personnel.
• Demonstrated critical thinking skills and ability to prioritize patient care and tasks.
• Maintains knowledge of all policies and procedures related to patient care.

Nice To Haves

• AAACN certification preferred.
• MSN preferred or in progress of completion.

Responsibilities

• Serves as a clinical resource to all clinical team-members by establishing clinical expertise in management of assigned population.
• Maintains current standards of care for ambulatory nursing.
• Supports the office clinical staff in coordination of the interdisciplinary team.
• Supervises daily clinical operations of the clinical staff.
• Works in collaboration with the operations supervisor and administrator to ensure staffing, workflows and processes are in place to support successful operations.
• Facilitates regular clinical staff meetings and daily huddles to maintain open lines of communication and awareness of expectations to all clinical team members.
• Coordinates clinical staff schedules (in collaboration with Practice Manager / Administrator).
• Acts as liaison for patients, providers and other care team members.
• Partners with office administrator for the evaluation of clinical staff by completing and/or providing clinical feedback for annual Performance Evaluations as well as probationary evaluations.
• Assists clinical educator and site administrator in development of all clinical workflows that pertain to the practice.
• Responds to patients’ clinical concerns and performs service recovery when needed.
• Performs POC testing and manages POC competencies for clinical staff within the practice.
• Signs off on clinical point of care competency validations and maintains up-to-date records of competencies.
• Oversees Point of Care daily/weekly/monthly Quality Control/ Verifying data is transmitted/recorded daily (EKG, logs).
• Enforces Scope of Practice with clinical staff; ensures clinical staff are working within scope of practice.
• Assumes responsibility for education and self-development in collaboration with the Clinical Education and Site Administrator; distribution and review of staff education as related to clinical and regulatory topics.
• Responsible for the maintenance of best practices and Joint Commission standards as they apply to the practice(s) to which the CRC is assigned.
• Performs weekly JC tracers and initiates corrective action for applicable findings; including hand hygiene audits.
• Manages sample medications and is responsible for compliance of the sample log and adhering to the sample medication policy.
• Oversees inventory and ordering of medications, vaccines and VFC; oversees staff education for VFC.
• Anticipates patient equipment and supply needs and delegates responsibility for ordering and delivery of these items.
• Promotes and reinforces clinical policy and procedure; escalates as needed to practice administrator.
• Completes mid-day huddles with providers for pre-visit planning.
• Works in collaboration with clerical staff for patient scheduling concerns.
• Able to respond appropriately to clinical emergencies in the office.
• Delegates and monitors clinical tasks/responsibilities.
• Ensures all clinical documentation and correspondence is complete in EMR.
• Rooms patients as needed to maintain efficient flow of practice schedule.
• Backs up staff with any needs (rooming, injections etc.).
• Performs other duties as assigned / as required.
• Partners with identified at-risk patients throughout the diagnosis, treatment and follow up to deliver continuity of care.
• Anticipates the needs of the patient, recognizes and responds to changes in the patient’s status and determines priorities of patient care.
• Maintains a patient-centered approach to care; Evidence Based Practice.
• Identifies actual and potential patient barriers to learning. Reports barriers to responsible provider / care team and collaborates with them to develop alternatives to traditional learning resources.
• Triage patient symptoms and facilitates the appropriate care.
• Assesses and manages patients’ post-operative and post-procedure status and relays treatment plan within the RN’s scope of practice.
• Provides patient education regarding all aspects of their disease process, medications and medical concerns.
• Monitors pathology and other lab reports; communicates abnormal values to providers.
• Performs necessary point of care testing.
• Assumes an active role in the Ambulatory Nursing Quality Committee.
• Initiates and obtains prior authorizations for medication coverage by governmental and private insurers as needed.
• Focuses on providing each patient with an exceptional service experience.
• Responds to clinical pool messages in a timely manner.
• Handles refill requests sent to provider; includes looking up I-stop for controlled substances.
• Responds to patient Non-triage phone calls and addresses needs.
• Completes Physician forms and letters (including obtaining any necessary records).
• Performs Warfarin/INR monitoring and reporting.
• Performs patient swabbing/specimen collection.
• Performs EKG.
• Performs patient assessment.
• Conducts Annual Wellness Visits/Medicare physicals.
• Administers Flu/pneumococcal standing orders.
• Knowledge of adult and pediatric vaccine schedules.
• Administers medications per Ellis policy and appropriate medication rights.

Benefits

• Pay is based on experience, skills, and education.
• Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates.
• The pay range may also vary within the stated range based on location.