Practice Administrator - Ortho

Conifer Health Solutions•Boynton Beach, FL

About The Position

The Practice Administrator is directly responsible for managing the administrative and operational functions of assigned medical practices. The role supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Florida Physician Services through daily operations. Responsibilities include ensuring efficient operations, inventory control, personnel management, patient relations, patient flow, and potentially facility management. The Practice Administrator oversees the development and implementation of goals and objectives, establishes office procedures to improve workflow and operations, and recommends and follows up on actions to address operational inefficiencies.

Requirements

Associate degree required.
At least 3 years of physician practice management experience required.
Demonstrated knowledge of healthcare fiscal management and human resource management practices.
Ability to apply policies and principles to solve everyday problems and handle a variety of situations.
Proficiency in a Windows environment and working knowledge of Word, Outlook, PowerPoint, Excel, and the Internet.
Excellent project management skills, including the ability to handle multiple projects simultaneously in a dynamic work environment while remaining customer focused and driving projects to completion.
Willingness to be flexible and adaptable in a complex, matrix environment.
Ability to document reports involving multilevel corporate and operational issues and programs.
Ability to perform complex financial analysis involving corporate financial reports, practice billing systems, and EMR, with familiarity with ICD-9, ICD-10, and CPT codes.

Nice To Haves

Bachelor’s degree preferred; master’s degree is a plus.
Healthcare background is strongly desirable.

Responsibilities

Manage practices with a $14–$30 million threshold and oversee more than 25 full-time employees; oversee a Medical Director Program or establish a new-to-market practice.
Manage staffing, including interviewing, conducting departmental orientation, evaluating employees, and ensuring optimal staffing.
Assist market management and physician leadership in identifying new lines of business, revenue streams, and cost-mitigation methods.
Oversee medical operations, including medical records, cash handling, deposits and billing, staff scheduling, and ordering medical equipment and supplies.
Prepare reports and statistical summaries as requested by leadership.
Implement programs and procedures to improve operational efficiency.
Ensure providers comply with Meaningful Use requirements.
Assist with strategic planning and resource allocation.
Review the operational budget and expenditures and help ensure the practice remains within budget parameters.
Ensure the site complies with applicable regulatory agencies, including OSHA, CLIA, Medical, DHS, and others as appropriate.
Drive corporate incentives, including Business Development and Revenue Cycle metrics.
Communicate effectively with assigned physicians.
Review and communicate practice financials monthly.
Collaborate with operations counterparts regarding practice staffing and needs.
Work with the operations leader and directors to achieve monthly Key Performance Indicators (KPIs).
Work closely with the Director of Operations to ensure accounts receivable is optimally liquidated, denials are minimized, refunds are issued, and customer service is conducted.
Interact daily with patients and staff, providing excellent customer service and people skills.
Provide monthly reporting with recommendations or action plans.