Practice Administrator

Erickson Senior Living•Silver Spring, MD

2d•$88,000 - $95,000•Onsite

About The Position

The Practice Administrator oversees office operations to maximize the efficiency and effectiveness of medical practice operations. The role is responsible for coordinating, planning, financially managing, evaluating, and monitoring the day-to-day operations of the medical centers, while also participating hands-on in medical office support activities. Responsibilities span financial administration, personnel management, and workload management. The administrator collaborates with the Medical Director to align goals with Erickson Health Management Group and the community. The position is based at Riderwood Village by Erickson Senior Living, a continuing care retirement community in Silver Spring, Maryland. Compensation starts at $88,000–$95,000 per year, commensurate with experience, and includes base pay, bonus, and incentive.

Requirements

At least 3 years of experience managing a highly automated medical office, including front- and back-office operations; primary care experience is preferred.
Prior experience must include billing and financial management with budget responsibility.
Detailed knowledge of practice management issues, including CPT, ICD-9, and HCPCs coding for primary care; medical records requirements; human resources; budgeting; OSHA; CLIA; insurance rules; HCFA regulations; compliance; and applicable state and federal laws and regulations.

Nice To Haves

Primary care medical office management experience.
Spreadsheet and word processing knowledge, including Microsoft Office.

Responsibilities

Ensure medical center revenue targets are met, using the master scheduling template and reviewing patient scheduling reports.
Collaborate and communicate monthly with the Medical Director about the Medical Center’s financial productivity.
Maximize practice reimbursement by coordinating Centricity and Medical Manager workflows to capture provider services, working with the Centricity team and Director, Practice Administrator.
Create, maintain, and update Medical Manager provider templates and appointment calendars in accordance with EHMG productivity requirements.
Assist the Medical Director, Director of Practice Administration, Central Accounting, Finance Director, and Executive Director with developing the EHMG annual operating and community budgets.
Review monthly Hyperion, JDEdwards, and EHMG Management reports with the Medical Director for community and EHMG budgets.
Prepare expense forms and review and code payables, including corporate Pcard and American Express card charges.
Develop marketing strategies and coordinate activities and events with the Director of Medical Staff Recruitment and Marketing to increase medical center utilization, including monthly reporting of marketing outcomes.
Develop and manage relationships with specialty practices renting space in the community, in conjunction with the community AED and Corporate Legal Counsel, and in accordance with established guidelines.
Manage employee recruitment, retention, employee relations, and other personnel actions for the medical center; hire, train, motivate, educate, and discipline support staff.
Participate in hiring and orienting new physicians and mid-level providers with the Director of Recruitment and Marketing.
Maintain medical providers’ PTO and CME hours and coordinate them with the Medical Manager template.
Oversee medical center laboratory compliance and proficiencies.
Coordinate medical center payroll.
Coordinate staff and provider training on coding and billing issues with the Managers of Reimbursement and Coding and the Centricity team.
Manage workflow processes and adherence to best-practice standards for medical support staff to support financial, quality, and employee engagement performance.
Prepare, coordinate, and distribute the monthly office calendar with the Medical Director, including on-call, specialist, time-off, hospital, CC, and RGT schedules.
Coordinate interactions and meetings between the medical center, Continuing Care, other campus departments, local hospitals, and outside health care agencies.
Perform specified audits, such as laboratory compliance audits, in accordance with the Erickson Compliance Plan; develop and implement corrective action plans with the Director of Practice Administration as required.
Prepare and disseminate incident reports as outlined in the EHMG Policy and Procedure Manual and by Risk Management.

Benefits

Medical, dental, and vision packages.
Annual reimbursement for qualified wellness expenses.
Personal health coaching and telemedicine options.
PTO plans.
Company-paid volunteer hours for eligible team members, in accordance with applicable state law.
401(k) for team members age 18 and over, with a company 3% match.
Onsite medical centers providing wellness visits and sick care for team members age 18 and over.
Free access to onsite Team Member Health and Well-Being Centers.
Well-being programs, tools, and resources for team members and immediate family members.
Education assistance.
Certification reimbursement.
Access to an online learning library with over 6,000 courses.
Growth opportunities as the company opens and expands communities.