Practice Administrator Jobs

About The Position

Requirements

• Completion of RN or LPN certificate or degree from an accredited institution.
• Experience working in an OB/GYN office environment by doing telephone triage.
• Current RN or LPN licensure, with no sanctions, restrictions, or provisions, in the state of Georgia.
• EMR experience required, knowledge of Epic EMR is preferred
• Graduate of an accredited school of nursing (BSN).
• Licensed as a Registered Professional Nurse (RN) in the State of Georgia in good standing without limitations of licensure.
• Minimum of two years (2) full-time experience as a RN Certified in American Heart Association’s Basic Cardiac Life Support (BLS).
• 2-3 years of OB/GYN medical practice or labor & delivery experience and knowledge.
• Strong clinical assessment skills
• Exceptional computer skills within a Windows environment and keyboarding ability
• Skilled in organization, customer service, and attention to detail.
• Possess exceptional communication and relational skills.

Nice To Haves

• Previous telephone triage experience using electronic triage software and computerized medical protocols is considered an asset.
• Bilingual English/Spanish or another language will be considered an asset.

Responsibilities

• Monitors and responds to triage calls in person and/or on the nurse phone line.
• Talks directly to patients on the telephone and then directs them to emergency rooms (ERs), urgent care centers or treating physicians as needed.
• Determines urgency of seeing the patient based on brief assessment and on familiarity with a patient’s condition and history.
• Provides appropriate home health advice to patients who do not need to go directly to the ER based on guidelines created by physicians and the company.
• Ensures accurate notes of all consultations and treatments are recorded in the patients’ records via Electronic Health Record (EMR) system.
• Arranges appointments for patients who do not need to go to ER but need to see a physician.
• Acts, when designated, in “Ask a Nurse” capacity, handling routine information requests from patients, e.g. “I just received a vaccine, am I still able to come in for my mammogram?"
• Assists physicians with office visits not limited to fetal non-stress tests, wound checks, voiding trials and UTI visits.
• Reviews and responds as appropriate to provider portal messages.
• Serve as a clinical resource and professional role model for other nursing staff.
• Prioritizes work tasks and services and completes tasks in a timely manner.
• Assists in medical chart reviews and compiling data for audits and reports.
• Remains current with healthcare trends and policy updates set forth by government health agencies to provide up-to-date best practices with patients.
• Maintains accurate, clear and concise progress notes/phone notes within EMR system.
• Communicates appropriately and tactfully with staff, consultants, patients, family members, and community.
• Reduce conflict and increase patient satisfaction whenever possible through timely response to calls.
• Participates in staff, planning, in-service, and other meetings as needed.
• Performs other duties as assigned.

Benefits

• Pre-employment drug screening
• Background checks
• COVID-19 vaccine required