Practice Administrator

Erickson Senior Living • Silver Spring, MD

4d • Onsite

About The Position

The Practice Administrator oversees office operations to maximize the efficiency and effectiveness of medical practice operations. The role coordinates, plans, manages finances, evaluates, and monitors day-to-day operations of medical centers, while also participating hands-on in medical office support activities. Responsibilities span administrative and financial operations, personnel management, and workload management. The Practice Administrator collaborates with the Medical Director to align goals with Erickson Health Management Group and the community.

Requirements

• At least 3 years of experience managing a highly automated medical office, including front- and back-office operations; primary care experience is preferred.
• Prior experience must include billing and financial management with budget responsibility.
• Detailed knowledge of practice management issues, including CPT, ICD-9, and HCPCs coding for primary care; medical records requirements; human resources; budgeting; OSHA; CLIA; insurance rules; HCFA regulations; compliance; and applicable state and federal laws and regulations.

Nice To Haves

• Primary care medical-office management experience.
• Spreadsheet and word processing knowledge, including Microsoft Office.

Responsibilities

• Ensure revenue targets are attained, using master scheduling templates and reviewing patient scheduling reports.
• Communicate with the Medical Director monthly about the medical center’s financial productivity.
• Maximize reimbursement by coordinating Centricity and Medical Manager workflows to capture provider services, working with the Centricity team and Director, Practice Administrator.
• Create, maintain, and update provider templates and appointment calendars in Medical Manager according to EHMG productivity requirements.
• Assist the Medical Director, Director of Practice Administration, Central Accounting, Finance Director, and Executive Director with developing the annual EHMG operating and community budgets.
• Review monthly Hyperion, JDEdwards, and EHMG Management reports with the Medical Director for community and EHMG budgets.
• Prepare expense forms and review and code payables, including corporate Pcard and American Express card transactions.
• Develop marketing strategies and coordinate activities and events with the Director, Medical Staff Recruitment and Marketing to increase medical center utilization, and report monthly marketing outcomes.
• Develop and manage relationships with specialty practices renting community space, in coordination with the community AED and Corporate Legal Counsel and in accordance with established guidelines.
• Manage employee recruitment, retention, employee relations, and other personnel actions for the medical center.
• Hire, train, motivate, educate, and discipline support staff.
• Participate in hiring and orienting new physicians and mid-level providers with the Director of Recruitment and Marketing.
• Maintain medical providers’ PTO and CME hours and coordinate them with the Medical Manager template.
• Oversee medical center laboratory compliance and proficiencies.
• Coordinate medical center payroll.
• Coordinate staff and provider training on coding and billing with the Managers of Reimbursement and Coding and the Centricity Team.
• Manage workflow processes and adherence to best-practice standards for medical support staff to support financial, quality, and employee-engagement performance.
• Prepare, coordinate, and distribute the monthly office calendar with the Medical Director, including on-call, specialist, time-off, hospital, CC, and RGT schedules.
• Coordinate interactions and meetings between the medical center, Continuing Care, other campus departments, local hospitals, and outside health care agencies.
• Perform specified audits, such as laboratory compliance audits, under the Erickson Compliance Plan to ensure compliance with EHMG policies and procedures.
• Develop and implement corrective action plans with the Director, Practice Administration, as required.
• Prepare and disseminate incident reports as outlined in EHMG policy and procedure and by Risk Management.

Benefits

• Medical, dental, and vision packages, including annual reimbursement for qualified wellness expenses, personal health coaching, and telemedicine options.
• PTO plans and company-paid volunteer hours for eligible team members, in accordance with applicable state law.
• 401(k) for team members age 18 and over, with a company 3% match.
• Onsite medical centers providing wellness visits and sick care for team members age 18 and over.
• Free access to onsite team member Health and Well-Being Centers, plus well-being programs, tools, and resources for team members and their immediate families.
• Education assistance, certification reimbursement, and access to more than 6,000 courses through an online learning library.
• Growth opportunities as the company opens new communities and expands existing ones.
• Flexible work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed