Administrator - Practice

Mayo Clinic • Rochester, MN

2d • $154,315 - $231,525

About The Position

The Administrator brings Mayo Clinic’s vision to fruition in partnership with other leaders, using strong financial, business, and operational acumen to support the transformation of healthcare. The role empowers teams, promotes simplification and innovation, and advances Mayo Clinic’s mission and strategic priorities across business units, sites, shields, and departments. The Administrator serves as a role model for Mayo Clinic’s core values and works in partnership with physician and scientist leaders.

The Administrator leads departmental vision, strategy, and goals; develops people and culture; drives operational excellence, transformation, and innovation; and provides financial and business leadership. The position supports quality, safety, regulatory, and service excellence while using data, stakeholder relationships, and an understanding of healthcare, education, and research finance models to improve performance and support long-term sustainability.

Requirements

• Master’s degree.
• At least 3 years of experience with progressively increasing leadership responsibility in healthcare management or a related industry; experience must include people, projects, or programs.
• Demonstrated competency in leadership, people management, operations, finance, communication, innovation, and change management methodologies.
• Operational experience demonstrating the ability to work effectively and collaboratively in a multidisciplinary environment with physician, scientist, educator, administrative, supervisory, and allied health staff.

Nice To Haves

• Five years of progressively increasing leadership experience is preferred.

Responsibilities

• Collaborate with leadership to establish and drive departmental vision, operational strategy, and goals aligned with Mayo Clinic’s overall strategy.
• Develop, communicate, and build consensus for goals aligned with Mayo Clinic strategy.
• Lead and inspire the team to prioritize and achieve goals and outcome-based objectives.
• Assess and drive stakeholder engagement for new business opportunities and extend Mayo Clinic’s global reach.
• Establish and maintain relationships with external partners and collaborators in support of Mayo Clinic’s goals.
• Generate and implement new ideas.
• Provide administrative leadership in a Dyad/Triad relationship with physician and scientist leaders; demonstrate servant leadership and emotional intelligence.
• Lead, engage, and motivate the team to advance and transform healthcare in alignment with a culture of safety and Mayo Clinic values.
• Communicate clearly and facilitate two-way communication and transparency in a complex environment.
• Create and deliver high-level communications and interact positively with staff and stakeholders.
• Model how to facilitate difficult conversations, manage change, and navigate ambiguity.
• Promote a collaborative work environment and a culture of equity, inclusion, and diversity.
• Coach, mentor, and develop direct reports and other mentees to foster lifelong learning and professional growth.
• Drive administrative and operational goals and metrics, demonstrating expertise in the area of responsibility.
• Balance department advocacy with the interests of Mayo Clinic as a whole.
• Drive administrative efficiency, optimization, and simplification through systems design, process improvement, and results-driven approaches.
• Develop internal and external partnerships and engage experts to bridge gaps and increase scale.
• Facilitate problem solving and systems thinking across the team, including work with abstract concepts.
• Use influence, relationships, and networks to navigate the organization and address complex problems.
• Facilitate quality, safety, regulatory, and service excellence.
• Explore creative system designs and reimagine healthcare by embracing innovation, evolving technology, and developments across industries.
• Demonstrate a global mindset and translate market trends and forecasts into strategic opportunities for operational success and new service-line growth.
• Adapt and contribute across multiple environments to drive transformational change and innovation aligned with strategic vision.
• Oversee and interpret financial data and business metrics, assess organizational performance, and develop solutions to achieve financial goals.
• Ensure strong financial stewardship for the department, shield, and organization.
• Develop strategic business plans and new service lines using data-driven decisions and benchmarked best practices.
• Execute new opportunities with internal and external partners, including strategic opportunities through the Department of Business Development.
• Use data to drive team performance and support effective decision-making and long-term sustainability through understanding healthcare, education, and research finance models and revenue drivers.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• HSA and FSA pre-tax savings accounts for eligible expenses.
• Competitive retirement package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager