Practice Administrator - Remote - Nationwide

Vituity•Sacramento, CA

6d•$25 - $32•Remote

About The Position

The Practice Administrator provides direct business operations support to medical directors, site physician partners, advanced providers, and scribe employees where applicable. The role serves as the operational administrator for site Vituity leadership and as the practice’s interface with the hospital and community. It also acts as a front-line liaison between providers, hospital leadership and staff, and Vituity support teams, while providing executive support to the site medical director and management team to meet contract expectations. The administrator supports site financials, office operations, software and hardware systems, provider scheduling, patient census, recruiting and onboarding, credentialing, compliance, human resources coordination, medical records, billing, and documentation. Depending on the practice, the role may also coordinate legal matters involving providers, multidisciplinary rounds, quality and patient-experience programs, student or resident rotations, and required medical or administrative reporting. This is a remote position. Vituity describes a community with virtual events, wellness programs, training, and flexible work hours. The position offers a base salary range of $25.39–$31.74 and eligibility for an annual corporate Success Sharing bonus program.

Requirements

Two to three years of experience in an office or healthcare setting.
Intermediate to advanced skills in MS Excel, Word, PowerPoint, and Outlook.
Strong consultation skills and ability to seek out information.
Strong work ethic, organizational skills, and interpersonal skills.
Ability to prioritize and work in a stressful environment.
Ability to work independently, stay motivated, and meet deadlines.
Ability to express ideas and convey information effectively in verbal and written communications.
Ability to create a positive environment, understand client and customer relationships, and promote Vituity’s positive image.
Ability to understand and apply information management principles, data analysis interpretation, and continuous quality improvement tools and methodologies.
Ability to remain flexible, cooperate, and participate in cross-organizational performance improvement activities.
Ability to use office equipment and automated systems, applications, and software with acceptable proficiency.
Ability to establish and maintain effective working relationships required by the position.
Ability to read, understand, and communicate in English sufficiently to perform the duties of the position.
Ability to evaluate and convey information in legible reports to Human Resources, Finance, and Executive groups.

Nice To Haves

Associate or Bachelor’s degree in Business Administration, Human Resources, or a related field.
Experience working in healthcare.
Knowledge of healthcare and medical terminology.
Knowledge of general Human Resources principles.
Knowledge of Federal, State, and County agencies that regulate the healthcare industry.

Responsibilities

Serve as the operational administrator for site Vituity leadership and as the practice’s interface with the hospital and community.
Act as the front-line liaison between the provider team, hospital executives, nursing leadership and staff, and Vituity support teams.
Provide executive support to the site medical director and site management team to meet contract expectations.
Support site financials, including contract stipends, expense reimbursements, and site payroll timecards.
Serve as the super user for Vituity software applications and as a point person for hospital software and hardware systems.
When applicable, support providers involved in criminal or civil disputes by receiving and routing subpoenas, scheduling depositions and trial testimony, developing a provider fee schedule, and involving the malpractice carrier as appropriate.
Manage office operations, including meetings, office systems, supplies, site events, and customer service.
When applicable, facilitate daily patient census activities and attend multidisciplinary rounds.
When applicable, manage site clinical schedules to ensure adequate coverage and continuity of patient care.
Collect, track, and analyze site financial and operational data.
Project-manage site operational programs, which may include operations meetings, patient experience, quality and performance improvement, advanced provider or scribe programs, and student or resident rotations.
Coordinate recruiting and onboarding for providers and employees, including locums, reservists, residents, and students as applicable.
Ensure licensed providers complete recredentialing on time and meet Vituity and hospital medical staff licensing, certification, and credential requirements.
Ensure site partners and employees comply with Vituity and hospital programs, mandated training, and requests.
Coordinate site People Operations (Human Resources) matters, maintain an accurate site roster, and support compliance with employment law and Vituity policies.
Develop and maintain site orientation checklists and manuals.
Work with the Medical Director and Site Management Team to develop and maintain site practice policies and procedures.
When applicable, ensure timely submission of medical records and data to Revenue Cycle Management and appropriate charge capture in designated systems; send notices and follow up as needed.
Support billing and documentation compliance by completing site WIP/TAD lists, answering routine provider questions, and scheduling, hosting, or participating in monthly meetings with the Revenue Cycle Management billing team.
Ensure completion of required forms and requests, including death certificates, physician office requests, applicable Workers Compensation and Motor Vehicle Department reporting, and pharmacy requests.

Benefits

Superior health plan options.
Dental, vision, HSA/FSA, life, and AD&D coverage.
401(k) retirement savings plan with a $1.20 match for every dollar up to 6%, plus discretionary profit-sharing contributions; eligible January following 18 months of service.
Generous paid time off starting at 3–4 weeks annually.
Student loan refinancing discounts.
Professional and Career Development Program.
Employee assistance program and travel assistance.
Wellness program, including monthly wellness events and programs such as yoga and HIIT classes.
Flexible work hours.
Trainings to support and advance professional growth.
Virtual meet-and-greets, events, seminars, team-building activities, and opportunities to attend Vituity community events.
Eligibility to participate in the annual corporate Success Sharing bonus program, based on company annual performance.