Practice Administrator

MedAmerica•Sacramento, CA

5d•$25 - $32•Remote

About The Position

The Practice Administrator provides direct business operations support to medical directors, site physician partners, advanced providers, and scribe employees when applicable. The role serves as the operational administrator for site leadership and the practice’s interface with the hospital and community, supporting contract expectations, site operations, financials, staffing, compliance, and provider services. The position also serves as a liaison between the provider team, hospital leadership and staff, and Vituity support teams. Responsibilities vary by practice and may include managing clinical schedules, patient census and multidisciplinary rounds; coordinating recruiting, onboarding, credentialing, and training compliance; overseeing office and meeting operations; supporting financial, billing, medical-records, and charge-capture processes; and managing operational programs and data. The administrator collaborates with the Medical Director and Site Management Team on practice policies and procedures and supports continuous quality improvement. This remote role is part of the Vituity Community, with opportunities to participate in virtual events, seminars, trainings, and team activities. The posted base salary range is $25.39–$31.74, exclusive of fringe benefits or potential bonuses. The position is eligible for the annual corporate Success Sharing bonus program, based on company performance.

Requirements

Two to three years of experience in an office or healthcare setting.
Intermediate to advanced skills in MS Excel, Word, PowerPoint, and Outlook.
Strong consultation skills and the ability to seek out information.
Strong work ethic, organizational skills, and interpersonal skills.
Ability to prioritize and work in a stressful environment.
Ability to be self-directed and motivated, and to meet deadlines.
Ability to express ideas and convey information effectively in verbal and written communications.
Ability to create a positive environment, understand client/customer relationships, and promote a positive Vituity image.
Ability to understand and apply information management principles, data analysis and interpretation, and continuous quality improvement tools and methodologies.
Ability to maintain flexibility and cooperation and participate in cross-organizational performance improvement activities.
Ability to use office equipment and automated systems, applications, and software at an acceptable level of proficiency.
Ability to establish and maintain effective working relationships relevant to the position’s duties.
Ability to read, understand, and communicate in English sufficiently to perform the position’s duties.
Ability to evaluate and convey information in legible reports to Human Resources, Finance, and Executive groups.

Nice To Haves

Associate or Bachelor’s degree in Business Administration, Human Resources, or a related field is strongly preferred.
Experience working in healthcare is preferred.
Knowledge of healthcare and medical terminology is preferred.
Knowledge of general Human Resources principles is preferred.
Knowledge of Federal, State, and County agencies that regulate the healthcare industry is preferred.

Responsibilities

Act as the operational administrator for site Vituity leadership and as the practice’s interface with the hospital and community.
Serve as the front-line liaison for the provider team with hospital C-suite, nursing leadership and staff, and Vituity support teams.
Provide executive support to the site Medical Director and management team to meet contract expectations.
Support site financial operations, including contract stipends, expense reimbursements, and payroll timecards.
Serve as the super user for Vituity software applications and a point person for hospital software and hardware systems.
When applicable, support providers involved as percipient witnesses in criminal or civil disputes by receiving and routing subpoenas, scheduling depositions and trial testimony, developing a provider fee schedule, and involving the malpractice carrier as appropriate.
Manage office operations, including meetings, office systems, supplies, site events, and customer service.
When applicable, facilitate daily patient census activities and attend multidisciplinary rounds.
When applicable, manage site clinical schedules to ensure adequate coverage and avoid disruptions to patient care.
Collect, track, and analyze site financial and operational data.
Project-manage site operational programs as needed, including operations meetings, patient experience, quality and performance improvement, advanced provider and/or scribe programs, and student or resident rotations.
Ensure recruiting and onboarding are completed for new providers and employees, locums, reservists, residents, and students, as applicable.
Ensure licensed providers complete recredentialing on time and meet Vituity and hospital Medical Staff Office licensing, certificate, and credential requirements.
Ensure site partners and employees comply with Vituity and hospital programs, mandated training, and other requests.
Serve as the point person for Vituity People Operations (Human Resources), maintaining an accurate site roster and supporting compliance with employment law and Vituity policies.
Develop and maintain site orientation checklists and manuals.
Collaborate with the Medical Director and Site Management Team to develop and maintain site practice policies and procedures.
When applicable, manage medical records and timely data submission to Revenue Cycle Management and ensure appropriate charge capture in designated systems.
Support billing and documentation compliance by completing site WIP/TAD lists, answering routine provider questions, and scheduling, hosting, or participating in monthly meetings with the Revenue Cycle Management billing team.
Ensure completion of mandated forms and requests, including death certificates, physician office requests, state-specific workers’ compensation and motor vehicle department reporting, and pharmacy requests.

Benefits

Superior health plan options.
Dental, vision, HSA/FSA, life, and AD&D coverage.
401(k) retirement savings plan with a $1.20 match for every dollar up to 6%, plus discretionary profit-sharing contributions; eligible January following 18 months of service.
Generous paid time off starting at 3–4 weeks annually.
Student loan refinancing discounts.
Professional and Career Development Program.
Employee assistance program and travel assistance.
Wellness program, including monthly wellness events and activities such as yoga and HIIT classes.
Flexible work hours.
Trainings to support professional growth.
Virtual meet-and-greets, events, seminars, team-building activities, and opportunities to attend Vituity community events.
Eligibility to participate in the annual corporate Success Sharing bonus program based on company performance.